fix problems on Goodnight [android]

​

—— Run into issues on Goodnight? Get help pending when official support gets back to you!

Goodnight: Voice Chat & Dating
Info:
company: Goodnight Technology Co., Ltd.
: contact@goodnight.io
: goodnight.io
Chat with our AI-based Goodnight Support
   Hello! How can I assist you?  

characters left:
 
Network issue

Unstable connection

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or mobile data connection. You can test this by browsing other websites or... ⇲

Frequent call drops

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to mobile data or vice ve... ⇲
 
Loading issue

Long wait times to connect calls

Fix: 1. Check network strength: Ensure you have a strong signal. If you're in a low-signal area, try moving to a location with better reception.... ⇲
 
Payments issue

High subscription costs

Fix: 1. Review subscription options: Check if there are different subscription tiers available that may offer a more affordable option. 2. Look... ⇲
 
Messages issue

Limited messaging features

Fix: 1. Explore app settings: Go to the app settings to see if there are any options to enable additional messaging features. 2. Use alternative... ⇲

Limited text interactions per day

Fix: 1. Review your subscription plan: Check if upgrading your subscription allows for more text interactions. 2. Use voice calls: If text inter... ⇲
 
Uploads issue

Inability to send photos or videos

Fix: 1. Check app permissions: Go to your device's Settings > Apps > Goodnight > Permissions and ensure that the app has permission to access you... ⇲
 
Registration issue

Poor verification process

Fix: 1. Double-check your information: Ensure that all the information you provided during the verification process is accurate and complete. 2.... ⇲
 
Settings issue

Location feature is ineffective

Fix: 1. Check location settings: Ensure that your device's location services are turned on and that Goodnight has permission to access your locat... ⇲

Age range mismatch in calls

Fix: 1. Adjust your profile settings: Go to your profile settings and ensure that your age range preferences are set correctly. 2. Review your p... ⇲

Distance settings do not work

Fix: 1. Check app settings: Go to the app settings and ensure that your distance preferences are set correctly. 2. Restart the app: Close and re... ⇲
 
Crashes issue

Goodnight closes unexpectedly

Fix: 1. Clear app cache: Go to Settings > Apps > Goodnight > Storage > Clear Cache. This can help resolve issues causing the app to close. 2. Up... ⇲
 
Support issue

No response from customer support

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website for common issues and solutions. 2. Use in-app support features: If... ⇲
 
Account issue

Inability to delete account

Fix: 1. Check account settings: Go to your account settings within the app to see if there is an option to delete your account. 2. Clear app dat... ⇲
 
Glitches issue

Glitches in voice room

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause glitches. 2. Restart the ap... ⇲
 
Security issue

Presence of romance scammers

Fix: 1. Be cautious: Always verify the identity of users before sharing personal information. 2. Report suspicious profiles: Use any reporting f... ⇲
 
Battery issue

Overheating issues

Fix: 1. Close background apps: Close any unnecessary apps running in the background that may be using CPU resources. 2. Avoid using the app whil... ⇲
 
Bugs issue

Inconsistent user matching

Fix: 1. Adjust your profile settings: Ensure your profile information is complete and accurate to improve matching. 2. Use filters: If the app h... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
72.4%

Bad experience
17.9%

Neutral
9.5%

~ from our NLP analysis of 120,609 combined software ratings.

 Private Data Goodnight collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. change your audio settings
  11. run at startup
  12. draw over other apps
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $399.99 per item