—— Run into issues on Stardust? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try clearing the app cache. Go to Settings > Apps > Stardust > Storage > Clear Cache. This can resolve issues related to broken pages. OR... ⇲
Fix: Check your internet connection and ensure that both you and your friends have the app updated to the latest version. OR Try removing and... ⇲
Fix: Clear the app cache and data. Go to Settings > Apps > Stardust > Storage > Clear Cache and Clear Data. This can help resolve freezing issues... ⇲
Fix: Check if the app has an update available. Go to the Google Play Store, search for Stardust, and see if there's an option to update. If there... ⇲
Fix: Ensure that your device has enough storage space. Go to Settings > Storage and check if you have sufficient space. If not, delete unnecessar... ⇲
Fix: Check for any app updates in the Google Play Store. An update may fix bugs causing the error message. OR If the error persists, try loggi... ⇲
Fix: Ensure that you are tapping the save button correctly. Sometimes, the button may be unresponsive due to a glitch. Try tapping it multiple ti... ⇲
Fix: Clear the app cache as mentioned earlier. This can help resolve any temporary issues with the calendar feature. OR Check if the calendar... ⇲
Fix: Manually adjust your cycle settings in the app to accommodate irregular cycles. Look for options to customize cycle length or add notes abou... ⇲
Fix: After editing an entry, ensure you are tapping the save button correctly. If it seems unresponsive, try restarting the app and editing again... ⇲
Fix: If you need to use the app offline, check if there are settings to enable offline mode. Look in the app settings for any options related to... ⇲
Fix: Close any background apps to free up system resources. You can do this by accessing the recent apps menu and swiping away apps you are not u... ⇲
Fix: Make sure your device's software is up to date. Go to Settings > System > System Update and check for updates. OR Uninstall and reinstall... ⇲
Fix: Look for any promotional offers or discounts that may be available within the app or on the website. Sometimes, apps offer seasonal discount... ⇲
Fix: Check for updates on both platforms. Sometimes, features are rolled out at different times, so ensure both versions are up to date. OR If... ⇲
Fix: Check the app settings to see if there are options to enable or access saved quotes and facts. Sometimes, these features are hidden in menus... ⇲