Fix Qatar Airways errors on android

  Qatar Airways Group Qatar Airways Tower P.O. Box: 22550 Doha, Qatar
I have a problem with Qatar Airways
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Freezing
App freezes

🛠️ Force close the app by going to Settings > Apps > Qatar Airways > Force Stop, then reopen the app.... show fix »
App freezes

🛠️ Force close the app by going to Settings > Apps > Qatar Airways > Force Stop, then reopen the app.... show fix »
 
Slow
Slow performance

🛠️ Close any other apps running in the background to free up system resources. OR Uninstall and rein... show fix »
Slow performance

🛠️ Close any other apps running in the background to free up system resources. OR Uninstall and rein... show fix »
 
UI
Inconsistent UI design

🛠️ Try restarting the app to see if the UI refreshes correctly. OR Check for app updates in the Goog... show fix »
Difficult navigation

🛠️ Familiarize yourself with the app layout by exploring the main menu and features. OR Use the sear... show fix »
Inconsistent UI design

🛠️ Try to reset the app settings by clearing the app data in Settings > Apps > Qatar Airways > Storage... show fix »
Confusing navigation

🛠️ Familiarize yourself with the app layout by exploring each section to understand where features are... show fix »
 
Crashes
Crashes frequently

🛠️ Ensure your device has enough storage space. Delete unnecessary files or apps to free up space. OR... show fix »
Crashes frequently

🛠️ Ensure your device's operating system is up to date by going to Settings > System > System Update.... show fix »
 
Account
Session termination issues

🛠️ Make sure you are not using the app on multiple devices simultaneously, as this can cause session co... show fix »
No record of upgrades

🛠️ Check your booking history in the app to see if the upgrade is reflected there. OR If the upgrade... show fix »
Session termination issues

🛠️ Make sure you are not using a VPN, as it may cause session interruptions. Disable it if necessary.... show fix »
Issues with multiple passenger bookings

🛠️ Ensure that you are selecting the correct passenger profile when making changes or checking in. OR... show fix »
Lost loyalty points

🛠️ Check your loyalty account status in the app to ensure it is linked correctly to your profile. OR... show fix »
No record of upgrades

🛠️ Check your booking details in the app to see if the upgrade is reflected there. OR If the upgrade... show fix »
 
Storage
Outdated information storage

🛠️ Manually refresh your account information by logging out and logging back in. OR Check for update... show fix »
Outdated information storage

🛠️ Manually refresh the app by pulling down on the home screen to update the information. OR Clear t... show fix »
 
Payments
Payment processing errors

🛠️ Verify that your payment information is correct and up to date in your account settings. OR Try u... show fix »
Currency change issues

🛠️ Go to the app settings and look for currency options to change your preferred currency. OR If the... show fix »
Payment processing errors

🛠️ Ensure that your payment method is valid and has sufficient funds. Try using a different payment met... show fix »
Inability to change currency

🛠️ Check the app settings for currency options and select your preferred currency if available. OR I... show fix »
 
Network
Limited functionality without internet

🛠️ Download your boarding pass and any necessary travel documents while you have internet access, so yo... show fix »
No offline capabilities

🛠️ Download important information such as itineraries and boarding passes before going offline. OR U... show fix »
Limited functionality without internet

🛠️ Download your boarding pass and any necessary travel documents while connected to the internet befor... show fix »
No offline capabilities

🛠️ Download important information such as boarding passes and itineraries while online to access them l... show fix »
 
Settings
Difficulty in changing passenger details

🛠️ Check if the app allows changes by going to your booking and selecting 'Edit' or 'Change Passenger D... show fix »
Inability to request upgrades

🛠️ Check if the app has an upgrade option in your booking details; if not, consider using the website f... show fix »
Difficulty in changing passenger details

🛠️ Check if the app allows changes by going to your booking details and looking for an edit option. If... show fix »
 
Notifications
Notifications not accessible

🛠️ Check your device's notification settings to ensure that notifications for the Qatar Airways app are... show fix »
Notifications not opening

🛠️ Check your device's notification settings to ensure that notifications for the Qatar Airways app are... show fix »
 
Support
Poor customer service

🛠️ Utilize the app's FAQ section for common issues and solutions. OR Use the app's chat feature, if... show fix »
Lack of help or contact information

🛠️ Look for a 'Help' or 'Support' section within the app for resources and FAQs. OR Check the Qatar... show fix »
Poor customer service

🛠️ Utilize the app's FAQ section for common issues and solutions that may help you without needing to c... show fix »
No response from support

🛠️ Check the app for any self-help resources or FAQs that may address your issue without needing suppor... show fix »
 
Bugs
Booking errors

🛠️ Double-check all entered information before finalizing your booking to avoid errors. OR Try clear... show fix »
Unresponsive app

🛠️ Force stop the app and restart it to see if it becomes responsive again. OR Check for updates in... show fix »
Booking errors

🛠️ Double-check all entered information for accuracy before finalizing your booking to avoid errors.... show fix »
Unresponsive app features

🛠️ Force close the app and restart it to see if the features become responsive again. OR Clear the a... show fix »
 
Login
Cannot login

🛠️ Ensure that you are entering the correct username and password. If you have forgotten your password,... show fix »
 
Messages
OTP code never arrives

🛠️ Verify that your phone number is correctly registered in your account settings. If it is incorrect,... show fix »
 
Downloads
Inability to download boarding passes

🛠️ Ensure you are logged into the correct account and that your booking is confirmed before attempting... show fix »
 
Compatibility
App not working on Android

🛠️ Ensure your Android device meets the app's minimum requirements and is running a compatible version... show fix »
 
Security
VPN detection issues

🛠️ Disable your VPN while using the app to avoid connectivity issues. OR Try connecting to a differe... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Qatar Airways
Email:
  mobilepod@qatarairways.com.qa
Website:
🌐 qatarairways.com
Terms/Privacy:
⚔️ http://www.qatarairways.com/us/en/privacy.page
 Private Data Qatar Airways collects from your Android
  1. find accounts on the device
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. connect and disconnect from Wi-Fi
  13. control flashlight
  14. full network access
  15. control Near Field Communication
  16. run at startup
  17. control vibration
  18. prevent device from sleeping
  19. receive data from Internet

 Breakdown of Software Ratings
Positive experience
85.3%

Negative experience
12.2%

Neutral
2.4%

~ from our NLP analysis of 59,674 combined software ratings.