—— Run into issues on Bnft? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Clear the app cache to resolve potential data corruption. Go to your device's Settings > Apps > Bnft > Storage > Clear Cache. Then, try logg... ⇲
Fix: Check your device's battery optimization settings. Go to Settings > Battery > Battery Optimization and ensure that Bnft is not being optimiz... ⇲
Fix: Ensure that all devices are running the same version of the app. Check for updates on each device and install them to maintain consistency.... ⇲
Fix: To reduce the frequency of text verification codes, check if the app has an option to remember your device. Look for a 'Remember this device... ⇲
Fix: Try using the app to reset your password instead. Look for a 'Forgot Password' option on the login screen and follow the prompts to reset it... ⇲
Fix: Double-check that you are entering the correct username and password. Ensure that there are no typos or extra spaces when entering your cred... ⇲
Fix: Ensure that your internet connection is stable. A weak connection can cause repeated login attempts. Try switching to a different Wi-Fi netw... ⇲
Fix: Check the app settings for any timeout or session duration options. If available, increase the session duration to prevent the app from logg... ⇲
Fix: Check if there is a filter or search option within the app that allows you to view eligible products. Sometimes, these lists are hidden behi... ⇲
Fix: Refresh the app by logging out and logging back in, or by clearing the app cache. This can help update the displayed balance to reflect the... ⇲
Fix: Look for an option in the app settings under 'Account' or 'Profile' to update your phone number. If you find it, follow the prompts to chang... ⇲
Fix: Ensure that you are scanning the correct barcodes or QR codes as specified by the app. Double-check the product packaging for the correct co... ⇲
Fix: Close any background apps that may be consuming resources. Go to your device's recent apps menu and swipe away any unnecessary apps to free... ⇲
Fix: Take note of the specific error messages you receive and search for them online. Often, user forums or help articles can provide context and... ⇲
Fix: Look for any in-app help or FAQ sections that may provide guidance on common issues. This can often serve as a self-service support option.... ⇲
Fix: Go to your device's Settings > Apps > Bnft > Notifications and ensure that notifications are enabled. You may also want to check if Do Not D... ⇲