fix problems on SHAREit [android]

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—— Run into issues on SHAREit? Get help pending when official support gets back to you!

SHAREit: Transfer, Share Files
Info:
company: Smart Media4U Technology Pte.Ltd.
: feedback_android@ushareit.com
: www.ushareit.com
: 2 VENTURE DRIVE #11-30 VISION EXCHANGE SINGAPORE(608526)
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Crashes issue

SHAREit crashes

Fix: Ensure that your device's operating system is up to date, as updates can fix bugs that cause crashes. Go to Settings > System > Software Upd... ⇲
 
Files issue

Files converted to TMP format

Fix: Check the app settings to see if there is an option to change the file format for transfers. If not, try using a different file transfer met... ⇲

Incorrect file thumbnails

Fix: Clear the app cache in your device settings to refresh the thumbnails and potentially correct any display issues. OR Manually rename the... ⇲

Loss of important files

Fix: Immediately stop using the app and use a file recovery tool to attempt to recover lost files before they are overwritten. OR Regularly ba... ⇲

Unusable transferred files

Fix: Try using a file conversion tool to convert the files into a usable format if they were transferred incorrectly. OR Re-transfer the files... ⇲
 
Downloads issue

Unwanted app downloads

Fix: Review the app permissions in your device settings and disable any permissions that allow SHAREit to download apps without your consent. O... ⇲
 
Permissions issue

Location access required

Fix: If you are uncomfortable with location access, check if you can use the app without granting this permission by adjusting the app settings o... ⇲
 
Slow issue

Slow performance

Fix: Free up storage space on your device by deleting unnecessary files and apps, as low storage can slow down app performance. OR Close other... ⇲
 
UI issue

Poor user interface

Fix: Explore the app settings for any customization options that may improve your experience, such as changing themes or layouts. OR Look for... ⇲
 
Ads issue

Background ads

Fix: Disable notifications for SHAREit in your device settings to reduce the impact of background ads. OR Consider using a different file tran... ⇲

False advertising

Fix: Research alternative apps that provide the features you are looking for, ensuring they have positive reviews and accurate descriptions. OR... ⇲

Aggressive monetization

Fix: Consider using an alternative app that has a more user-friendly monetization model, such as a one-time purchase instead of ads. OR Look f... ⇲
 
Security issue

Malware concerns

Fix: Run a security scan on your device using a reputable antivirus app to check for any malware that may have been introduced through SHAREit.... ⇲
 
Bloatware issue

Bloatware

Fix: Identify and uninstall any unnecessary apps that came pre-installed on your device to free up space and improve performance. OR Use a lig... ⇲
 
Network issue

Connection issues

Fix: Ensure that both devices are connected to the same Wi-Fi network and that the network is stable. Restart your router if necessary. OR Try... ⇲
 
Features issue

Missing features

Fix: Check for updates to the app, as new features may be added in newer versions. Go to the Google Play Store and see if an update is available.... ⇲

Lack of offline functionality

Fix: Look for alternative file transfer apps that offer offline functionality, allowing you to transfer files without an internet connection. O... ⇲
 
Notifications issue

Unwanted notifications

Fix: Go to your device settings and disable notifications for SHAREit to stop receiving unwanted alerts. OR Adjust the notification settings w... ⇲
 
Privacy issue

Data privacy invasion

Fix: Review and adjust the app permissions to limit access to your personal data. Go to Settings > Apps > SHAREit > Permissions and disable unnec... ⇲
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 what users are saying
Good experience
81.0%

Bad experience
14.5%

Neutral
4.6%

~ from our NLP analysis of 18,009,421 combined software ratings.

 Private Data SHAREit collects from your Android
  1. read calendar events plus confidential information
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. change network connectivity
  13. connect and disconnect from Wi-Fi
  14. delete all app cache data
  15. disable your screen lock
  16. expand/collapse status bar
  17. measure app storage space
  18. full network access
  19. close other apps
  20. change your audio settings
  21. set wallpaper
  22. draw over other apps
  23. control vibration
  24. prevent device from sleeping
  25. modify system settings
  26. install shortcuts
  27. update component usage statistics
  28. modify/delete internal media storage contents
  29. read Home settings and shortcuts
  30. write Home settings and shortcuts
  31. receive data from Internet

  Cost of Subscriptions
  1. $0.19 - $7.99 per item