fix problems on Genesia [android]

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—— Run into issues on Genesia? Get help pending when official support gets back to you!

Genesia - AI Friend & Partner
Info:
company: Codeway Dijital
: genesia_ai@codeway.co
: codeway.co
: Esentepe Mah, Buyukdere Cad, Ferkoo Apt, No 175/141, Sisli / Istanbul, TR
Chat with our AI-based Genesia Support
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Bugs issue

Responses reduced to emojis

Fix: 1. Check settings: Look for any settings related to response formats and adjust them to prioritize text responses over emojis. 2. Engage in... ⇲

Lack of continuity in conversations

Fix: 1. Keep context in mind: When starting a new conversation, remind the AI of previous topics to help maintain continuity. 2. Use specific pro... ⇲

Misgendering issues

Fix: 1. Use specific pronouns: When interacting, specify the pronouns you want the AI to use. 2. Provide context: Remind the AI of your preferred... ⇲

Characters randomly reintroduce themselves

Fix: 1. Provide context: When a character reintroduces themselves, remind them of previous interactions to help maintain continuity. 2. Limit con... ⇲

Inconsistent responses from AI

Fix: 1. Provide clear context: Ensure your questions are clear and specific to help the AI understand better. 2. Rephrase questions: If you recei... ⇲
 
Customization issue

Limited personas available

Fix: 1. Explore all available personas: Make sure to check all sections of the app for any hidden or less obvious personas. 2. Engage with the co... ⇲

Limited character options

Fix: 1. Explore all available characters: Check if there are hidden or less obvious character options within the app. 2. Provide feedback: While... ⇲
 
Freezing issue

Genesia freezes during conversations

Fix: 1. Restart the app: Close the app completely and reopen it. This can clear temporary glitches. 2. Clear app cache: Go to Settings > Apps > G... ⇲
 
Installation issue

Genesia fails to open after reinstall

Fix: 1. Ensure proper installation: After uninstalling, restart your device before reinstalling the app from the Google Play Store. 2. Check devi... ⇲
 
Features issue

No voice or animation features

Fix: 1. Check settings: Look for any options related to voice or animation features in the app settings. 2. Use text-to-speech: If available, ena... ⇲

No visual representation of characters

Fix: 1. Use descriptive language: When interacting, describe the characters in detail to create a mental image. 2. Engage with the community: Sha... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation better. 2. Use any available tutoria... ⇲

Cartoonish visuals

Fix: 1. Adjust settings: Check if there are any visual settings that can be modified to change the appearance. 2. Engage with the community: Shar... ⇲
 
Payments issue

Short trial period

Fix: 1. Maximize trial usage: Use the trial period to explore all features thoroughly. 2. Look for promotions: Check if there are any promotions... ⇲

Difficulty canceling subscriptions

Fix: 1. Check app settings: Go to the app settings and look for subscription management options. 2. Use the Google Play Store: Open the Google Pl... ⇲
 
Settings issue

Frustrating conversation limitations

Fix: 1. Plan your conversations: Think ahead about what you want to discuss to make the most of the limitations. 2. Use follow-up questions: If a... ⇲

Capped message limits

Fix: 1. Plan your messages: Be concise and plan your messages to fit within the limits. 2. Use follow-up messages: If you have more to say, break... ⇲
 
Audio issue

Lack of emotional depth in AI voices

Fix: 1. Use descriptive language: When interacting, describe emotions to help the AI understand the context better. 2. Engage with the community:... ⇲
 
Glitches issue

Frequent glitches and bugs

Fix: 1. Clear app cache: Go to Settings > Apps > Genesia > Storage > Clear Cache to help resolve glitches. 2. Update the app: Ensure you have the... ⇲
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 what users are saying
Good experience
72.6%

Bad experience
18.7%

Neutral
8.7%

~ from our NLP analysis of 21,971 combined software ratings.

 Private Data Genesia collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. record audio
  4. view Wi-Fi connections
  5. view network connections
  6. pair with Bluetooth devices
  7. access Bluetooth settings
  8. full network access
  9. change your audio settings
  10. run at startup
  11. control vibration
  12. prevent device from sleeping
  13. read Google service configuration
  14. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $49.99 per item