fix problems on JYouPro [android]

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—— Run into issues on JYouPro? Get help pending when official support gets back to you!

JYouPro - Fitness Tracker
Info:
company: Keeprapid Dev
: thinksth@qq.com
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Slow issue

JYouPro lags and requires force stop

Fix: Clear the app cache by going to Settings > Apps > JYouPro > Storage > Clear Cache. This can help improve performance by removing temporary f... ⇲
 
Bugs issue

Inaccurate sleep data tracking

Fix: Ensure that the app is properly calibrated for sleep tracking. Check the settings to see if there are options to adjust sensitivity or track... ⇲

Inaccurate step counting

Fix: Calibrate the step counter by walking a known distance and comparing the app's count to your actual steps. If there is a significant differe... ⇲

Inconsistent data readings

Fix: Check for any updates to the app that may address bugs or issues with data accuracy. Keeping the app updated can help improve performance.... ⇲

JYouPro fails to recognize when device is not worn

Fix: Ensure that the device is properly calibrated and that the sensors are clean and unobstructed. Sometimes dirt or sweat can interfere with se... ⇲

Overlapping data

Fix: Check the app settings for any options to filter or manage data entries to avoid duplicates or overlaps. OR Manually review and delete an... ⇲

Limited app functionality

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features are not immediately obvious. OR Consid... ⇲
 
Support issue

Poor English in instructions

Fix: Look for user-generated guides or tutorials online that may provide clearer instructions. Websites like YouTube often have video tutorials t... ⇲

Lack of detailed directions

Fix: Search for online forums or user communities where other users may have shared tips and detailed instructions for using the app effectively.... ⇲
 
Network issue

Bluetooth connection issues

Fix: Ensure that Bluetooth is enabled on your device and that the JYouPro app has permission to access Bluetooth. Go to Settings > Bluetooth and... ⇲

Difficult to connect and maintain connection

Fix: Ensure that both the app and your device are updated to the latest versions, as updates can improve connectivity. OR Try resetting your d... ⇲
 
Syncing issue

JYouPro does not sync with Google Fit or MyFitnessPal

Fix: Check the app settings to see if there is an option to enable syncing with Google Fit or MyFitnessPal. If available, enable it and follow th... ⇲

Manual syncing required

Fix: Check the app settings for any options to enable automatic syncing. If available, enable this feature to reduce the need for manual syncing.... ⇲
 
Downloads issue

Firmware update fails to download

Fix: Ensure that you have a stable internet connection. Try switching from mobile data to Wi-Fi or vice versa to see if that resolves the issue.... ⇲
 
Battery issue

Battery drain when app is open

Fix: Reduce the frequency of data updates in the app settings, if possible. This can help conserve battery life while using the app. OR Close... ⇲
 
Customization issue

Limited customization options

Fix: Explore the app settings thoroughly to see if there are hidden customization options that you may have missed. OR Consider using third-pa... ⇲

No personalized goals

Fix: Set your own goals manually in a separate app or journal and track your progress alongside the JYouPro app. OR Check if there are any upd... ⇲

No option to change time format

Fix: Check the device settings to see if there is a global time format setting that affects all apps, including JYouPro. OR As a workaround, m... ⇲
 
Settings issue

No weather section in app

Fix: Use a separate weather app to check the weather conditions and manually log any relevant data in JYouPro if needed. OR Check if there are... ⇲

No splits on walk tracking

Fix: Check the app settings to see if there is an option to enable split tracking for walks or runs. OR Manually log your splits in a separate... ⇲
 
Notifications issue

No low battery warning notification

Fix: Regularly check the battery level of your device and the app manually to avoid unexpected shutdowns. OR Consider using a battery monitori... ⇲

Inconsistent notifications for calls and texts

Fix: Check the app notification settings to ensure that notifications are enabled and properly configured. OR Restart your device to refresh t... ⇲
 
Privacy issue

Data stored locally only

Fix: Regularly back up your data by exporting it to a CSV file or another format if the app allows it, to ensure you do not lose your information... ⇲
 
UI issue

Clunky design

Fix: Familiarize yourself with the app layout by exploring each section. Sometimes, understanding the layout can make navigation easier. OR Lo... ⇲

Difficult to navigate dial market

Fix: Familiarize yourself with the layout of the dial market by exploring different sections and options available. OR Look for online guides... ⇲
 
Audio issue

No music control from app

Fix: Use a separate music app that allows you to control playback while using JYouPro for tracking. OR Check if there are any updates to the a... ⇲
 
Updates issue

JYouPro does not update features for the smartwatch

Fix: Ensure that both the app and the smartwatch firmware are updated to the latest versions to access new features. OR Check the app's offici... ⇲
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 what users are saying
Good experience
66.8%

Bad experience
26.9%

Neutral
6.0%

~ from our NLP analysis of 4,244 combined software ratings.

 Private Data JYouPro collects from your Android
  1. find accounts on the device
  2. read your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read call log
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. view Wi-Fi connections
  11. view network connections
  12. pair with Bluetooth devices
  13. access Bluetooth settings
  14. change network connectivity
  15. disable your screen lock
  16. control flashlight
  17. full network access
  18. control vibration
  19. prevent device from sleeping
  20. control media playback and metadata access