fix problems on Jahez [android]

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—— Run into issues on Jahez? Get help pending when official support gets back to you!

Jahez
Info:
company: Jahez
: jahezapps@gmail.com
: www.jahez.net
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Location issue

Drivers ask for location repeatedly

Fix: 1. Check location settings: Ensure that your device's location services are turned on. Go to Settings > Location and make sure it is enabled... ⇲
 
Crashes issue

Jahez crashes when placing orders

Fix: 1. Clear the app cache: Go to Settings > Apps > Jahez > Storage > Clear Cache. This can help resolve crashes caused by corrupted data. 2. R... ⇲
 
Bugs issue

Cannot cancel orders

Fix: 1. Check the cancellation policy: Review the app's cancellation policy to understand the time frame and conditions for canceling an order.... ⇲

Prime membership offers limited benefits

Fix: 1. Review membership benefits: Check the app or website for a detailed list of Prime membership benefits to ensure you are aware of all avai... ⇲

Missing items in orders

Fix: 1. Double-check your order: Review your order details before finalizing to ensure all items are included. 2. Report missing items: Use the... ⇲

High menu prices compared to stores

Fix: 1. Compare prices: Before ordering, compare menu prices in the app with local store prices to ensure you are aware of any differences. 2. L... ⇲

Duplicate meals in listings

Fix: 1. Refresh the app: Close and reopen the app to refresh the listings, which may resolve duplicate entries. 2. Report duplicates: Use the ap... ⇲

Jahez replaces orders without consent

Fix: 1. Review order confirmation: Always double-check your order confirmation before finalizing to ensure it is correct. 2. Report the issue: U... ⇲
 
UI issue

UI is poor

Fix: 1. Provide feedback within the app: Use any available feedback option to suggest improvements to the UI. 2. Familiarize yourself with the l... ⇲

Jahez color causes headaches

Fix: 1. Adjust device display settings: Go to Settings > Display and adjust brightness or enable blue light filter to reduce eye strain. 2. Use... ⇲
 
Customization issue

No dark mode

Fix: 1. Use system-wide dark mode: If your device supports dark mode, enable it in your device settings. Some apps automatically adjust to this s... ⇲

No special requests for meals

Fix: 1. Use the notes section: If available, use any notes or comments section during the order process to specify special requests. 2. Contact... ⇲
 
Compatibility issue

Limited restaurant delivery range

Fix: 1. Check your delivery address: Ensure that you have entered your address correctly in the app. Go to your profile and verify your address.... ⇲

Inconsistent features between iOS and Android

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as features may be added or improved in updates. 2. Familiarize y... ⇲
 
Support issue

Customer service is unresponsive

Fix: 1. Use in-app support: If available, use the in-app chat feature for quicker responses. 2. Check for FAQs: Look for a help or FAQ section i... ⇲

No contact number for support

Fix: 1. Use in-app support: If available, use the in-app chat or email support feature to get assistance. 2. Check the website: Visit the offici... ⇲

No online support available

Fix: 1. Use in-app support: If available, utilize any in-app support features for assistance. 2. Check for FAQs: Look for a help or FAQ section... ⇲

Drivers are rude

Fix: 1. Provide feedback on the driver: Use the app's rating system to report any rude behavior from drivers. 2. Remain calm: If you encounter a... ⇲
 
Payments issue

Payment methods disappear

Fix: 1. Re-enter payment information: Go to the payment settings in the app and re-enter your payment methods. 2. Check for app updates: Ensure... ⇲

Wallet top-up issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when attempting to top up your wallet. 2. Verify payment me... ⇲

No support for Samsung Pay

Fix: 1. Use alternative payment methods: If Samsung Pay is not supported, consider using other payment methods available in the app. 2. Check fo... ⇲
 
Notifications issue

Promotional notifications cannot be disabled

Fix: 1. Check app notification settings: Go to Settings > Apps > Jahez > Notifications and see if you can disable promotional notifications from... ⇲
 
Registration issue

Registration issues with OTP

Fix: 1. Check your phone number: Ensure that you have entered the correct phone number and that it is active. 2. Resend OTP: If you do not recei... ⇲
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 what users are saying
Bad experience
71.8%

Good experience
26.7%

Neutral
0.8%

~ from our NLP analysis of 23,521 combined software ratings.

 Private Data Jahez collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. view Wi-Fi connections
  11. view network connections
  12. connect and disconnect from Wi-Fi
  13. full network access
  14. run at startup
  15. draw over other apps
  16. control vibration
  17. prevent device from sleeping
  18. receive data from Internet