Fix MyHumana errors on android

I have a problem with MyHumana
Let us help you find a quick solution by selecting your issue from below
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Login
Biometric login fails

🛠️ 1. Re-enable biometric login: Go to the app settings and disable biometric login, then re-enable it.... show fix »
App does not recognize user ID

🛠️ 1. Double-check your user ID: Ensure you are entering the correct user ID, paying attention to any c... show fix »
 
Updates
Old or incorrect provider information

🛠️ 1. Manually update provider information: Check the provider directory within the app and manually se... show fix »
 
Search
Limited search functionality

🛠️ 1. Use specific keywords: When searching for providers or services, use specific terms or names to i... show fix »
No nearby provider search option

🛠️ 1. Use the general search feature: Try searching for providers by name or specialty instead of relyi... show fix »
 
Settings
Inability to check coverage details

🛠️ 1. Access coverage details via the website: If the app does not provide coverage details, log into y... show fix »
 
Freezing
App freezes or fails to load

🛠️ 1. Restart the app: Close the app completely and reopen it. This can help clear temporary glitches c... show fix »
 
Account
Password reset issues

🛠️ 1. Follow the reset link carefully: When you request a password reset, ensure you follow the link in... show fix »
Inability to access important documents

🛠️ 1. Check the app's document section: Ensure you are looking in the correct section of the app for do... show fix »
 
Performance
Inconsistent performance

🛠️ 1. Check for device updates: Ensure your Android device is running the latest software version by go... show fix »
 
Customization
Lack of useful features

🛠️ 1. Explore app settings: Check the app settings to see if there are any features that can be enabled... show fix »
 
UI
Poor user interface design

🛠️ 1. Familiarize yourself with the layout: Spend some time navigating the app to become more comfortab... show fix »
 
Notifications
Notifications cannot be dismissed

🛠️ 1. Check notification settings: Go to your device's Settings > Apps > MyHumana > Notifications and a... show fix »
 
Support
No option to report outdated information

🛠️ 1. Document the issue: Keep a record of any outdated information you encounter, including screenshot... show fix »
Unreliable customer support

🛠️ 1. Use self-service options: Explore the app and website for FAQs or help sections that may provide... show fix »
 
Security
Requires frequent password changes

🛠️ 1. Use a password manager: Consider using a password manager to help you keep track of your password... show fix »
 
Compatibility
Multiple app versions needed for full functionality

🛠️ 1. Check for updates: Ensure you have the latest version of the app installed to access all availabl... show fix »
 
Payments
Confusing charge explanations

🛠️ 1. Review your billing statements: Look at your billing statements carefully to understand the charg... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Humana Inc.
Email:
  MobileDevelopers@humana.com
Website:
🌐 www.humana.com
Terms/Privacy:
⚔️ https://www.humana.com/about/legal/privacy/
 Private Data MyHumana collects from your Android
  1. approximate location (network-based)
  2. directly call phone numbers
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. run at startup
  11. reorder running apps
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet

 Breakdown of Software Ratings
Positive experience
56.9%

Negative experience
37.3%

Neutral
5.8%

~ from our NLP analysis of 11,954 combined software ratings.