Fix MGM Rewards errors on android

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20 problems reported in the past 24 hours

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Bugs
Digital key feature unreliable

🛠️ Ensure Bluetooth is enabled on your device, as the digital key feature often relies on it. Also, che... show fix »
Information displayed is often incorrect

🛠️ Refresh the app by logging out and back in, or by clearing the app cache to ensure you are viewing t... show fix »
 
Installation
App frequently requires reinstallation

🛠️ Check for device storage issues. If your device is low on storage, it can cause apps to malfunction.... show fix »
 
UI
Inability to select room during check-in

🛠️ Ensure you are logged into your account and that your reservation is confirmed. Sometimes, unconfirm... show fix »
No property map available

🛠️ Check if the app has the latest updates, as maps may be included in newer versions. Update the app i... show fix »
Poor user interface design

🛠️ Familiarize yourself with the app layout by exploring different sections. Sometimes, understanding t... show fix »
 
Glitches
Glitches when scrolling through options

🛠️ Restart the app to refresh its performance. Close the app completely and reopen it to see if the scr... show fix »
 
Loading
Cannot view free play loading dates

🛠️ Ensure you are logged into your account and check if your rewards status is active. Sometimes, inact... show fix »
App fails to load trip information

🛠️ Ensure you have a stable internet connection. If the app fails to load, try switching between Wi-Fi... show fix »
 
Settings
Difficult to change reservations

🛠️ Use the app's reservation management feature, ensuring you follow the prompts carefully. If it fails... show fix »
Inability to cancel reservations through app

🛠️ Check the app for a cancellation option under your reservation details. Ensure you are following the... show fix »
 
Crashes
App crashes with connection issues

🛠️ Switch to a different network (Wi-Fi or mobile data) to see if the issue is related to your current... show fix »
 
Notifications
Notifications not functioning properly

🛠️ Check your app notification settings in your device settings. Go to Settings > Apps > MGM Rewards >... show fix »
 
Updates
Inconsistent tier point updates

🛠️ Log out and log back into your account to refresh your tier point status. This can sometimes trigger... show fix »
 
Support
Long wait times for customer support

🛠️ Utilize the app's FAQ section for common issues, which may provide immediate answers without needing... show fix »
 
Battery
App drains battery quickly

🛠️ Limit background app activity by going to Settings > Battery > App battery saver and enabling it for... show fix »
 
Customization
Limited functionality compared to website

🛠️ Use the website for tasks that the app does not support, such as detailed reservation management or... show fix »
 
Account
Difficulties with ID verification

🛠️ Ensure that the ID you are using is valid and that the information matches what is on your account.... show fix »
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 Contact Support
Developer:
MGM Resorts International
Email:
  app@mgmresorts.com
Website:
🌐 www.mgmresorts.com
Terms/Privacy:
⚔️ https://www.mgmresorts.com/en/privacy-policy.html
 Private Data MGM Rewards collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. take pictures and videos
  6. record audio
  7. view network connections
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. full network access
  11. control Near Field Communication
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet

 Breakdown of Software Ratings
Positive experience
79.5%

Negative experience
15.9%

Neutral
4.6%

~ from our NLP analysis of 30,480 combined software ratings.