fix problems on MGM Rewards [android]

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—— Run into issues on MGM Rewards? Get help pending when official support gets back to you!

MGM Rewards
Info:
company: MGM Resorts International
: app@mgmresorts.com
: www.mgmresorts.com
: 3600 Las Vegas Blvd. South Las Vegas, NV 89109
Chat with our AI-based MGM Rewards Support
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Bugs issue

Digital key feature unreliable

Fix: Ensure Bluetooth is enabled on your device, as the digital key feature often relies on it. Also, check if location services are turned on.... ⇲

Information displayed is often incorrect

Fix: Refresh the app by logging out and back in, or by clearing the app cache to ensure you are viewing the most current information. OR Cross... ⇲
 
Installation issue

MGM Rewards frequently requires reinstallation

Fix: Check for device storage issues. If your device is low on storage, it can cause apps to malfunction. Delete unnecessary files or apps to fre... ⇲
 
UI issue

Inability to select room during check-in

Fix: Ensure you are logged into your account and that your reservation is confirmed. Sometimes, unconfirmed reservations may not allow room selec... ⇲

No property map available

Fix: Check if the app has the latest updates, as maps may be included in newer versions. Update the app if necessary. OR Visit the MGM Rewards... ⇲

Poor user interface design

Fix: Familiarize yourself with the app layout by exploring different sections. Sometimes, understanding the navigation can improve user experienc... ⇲
 
Glitches issue

Glitches when scrolling through options

Fix: Restart the app to refresh its performance. Close the app completely and reopen it to see if the scrolling issue persists. OR Reduce the... ⇲
 
Loading issue

Cannot view free play loading dates

Fix: Ensure you are logged into your account and check if your rewards status is active. Sometimes, inactive accounts may not display certain fea... ⇲

MGM Rewards fails to load trip information

Fix: Ensure you have a stable internet connection. If the app fails to load, try switching between Wi-Fi and mobile data. OR Clear the app cac... ⇲
 
Settings issue

Difficult to change reservations

Fix: Use the app's reservation management feature, ensuring you follow the prompts carefully. If it fails, try using the website for easier navig... ⇲

Inability to cancel reservations through app

Fix: Check the app for a cancellation option under your reservation details. Ensure you are following the correct steps as outlined in the app.... ⇲
 
Crashes issue

MGM Rewards crashes with connection issues

Fix: Switch to a different network (Wi-Fi or mobile data) to see if the issue is related to your current connection. OR Reset your network set... ⇲
 
Notifications issue

Notifications not functioning properly

Fix: Check your app notification settings in your device settings. Go to Settings > Apps > MGM Rewards > Notifications and ensure they are enable... ⇲
 
Updates issue

Inconsistent tier point updates

Fix: Log out and log back into your account to refresh your tier point status. This can sometimes trigger an update in the app. OR Check your... ⇲
 
Support issue

Long wait times for customer support

Fix: Utilize the app's FAQ section for common issues, which may provide immediate answers without needing to contact support. OR Try reaching... ⇲
 
Battery issue

MGM Rewards drains battery quickly

Fix: Limit background app activity by going to Settings > Battery > App battery saver and enabling it for MGM Rewards. OR Reduce screen bright... ⇲
 
Customization issue

Limited functionality compared to website

Fix: Use the website for tasks that the app does not support, such as detailed reservation management or accessing certain features. OR Provid... ⇲
 
Account issue

Difficulties with ID verification

Fix: Ensure that the ID you are using is valid and that the information matches what is on your account. Double-check for typos or discrepancies.... ⇲
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 what users are saying
Good experience
79.5%

Bad experience
15.9%

Neutral
4.6%

~ from our NLP analysis of 30,480 combined software ratings.

 Private Data MGM Rewards collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. take pictures and videos
  6. record audio
  7. view network connections
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. full network access
  11. control Near Field Communication
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet