fix problems on Kinomap [android]

—— Run into issues on Kinomap? Get help pending when official support gets back to you!

Kinomap: Ride Run Row Indoor

Info:

company: Kinomap

: support@kinomap.com

: www.kinomap.com

: 14 Rue de la Mairie 59500 Douai

Chat with our AI-based Kinomap Support

🛠️ Common Kinomap Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Glitchy performance on Android

Fix: 1. Close any background apps that may be consuming resources. Go to the recent apps menu and swipe away apps you are not using. 2. Check for... ⇲

16% of users had this problem

Connection issues with Bluetooth devices

Fix: 1. Make sure Bluetooth is enabled on your Android device. Go to Settings > Bluetooth and toggle it on. 2. Remove any previously paired devic... ⇲

16% of users had this problem

Notifications issue

Notifications not respecting user settings

Fix: 1. Check the app notification settings by going to Settings > Apps > Kinomap > Notifications and ensure they are set according to your prefe... ⇲

Settings issue

Difficulty in scheduling rides

Fix: 1. Use the calendar feature within the app to set reminders for your rides. 2. Create a routine by scheduling rides at the same time each we... ⇲

Settings reset to default

Fix: 1. Regularly save your settings if the app allows it, or take screenshots of your preferred settings for easy reference. 2. Check for app up... ⇲

Payments issue

Limited functionality without subscription

Fix: 1. Explore the free features available in the app to maximize your experience without a subscription. 2. Consider taking advantage of any fr... ⇲

Freezing issue

Kinomap freezes while watching stream

Fix: 1. Ensure your device is updated to the latest version of Android. Go to Settings > System > System update and check for updates. 2. Clear t... ⇲

Search issue

Terrible search functionality

Fix: 1. Use specific keywords when searching to narrow down results. For example, include the type of workout or specific equipment in your searc... ⇲

Compatibility issue

Cumbersome to connect exercise equipment

Fix: 1. Ensure that your exercise equipment is compatible with Kinomap. Check the manufacturer's website for compatibility information. 2. Follow... ⇲

Bugs issue

Inaccurate speed and distance tracking

Fix: 1. Ensure that your exercise equipment is calibrated correctly according to the manufacturer's instructions. 2. Check your device's GPS sett... ⇲

Inconsistent resistance changes

Fix: 1. Ensure that your exercise equipment is functioning properly and calibrated according to the manufacturer's instructions. 2. Check the app... ⇲

Support issue

Unresponsive customer support

Fix: 1. Check the app's FAQ section for common issues and solutions that may help you resolve your problem without needing support. 2. Look for c... ⇲

Registration issue

Account creation issues

Fix: 1. Ensure you have a stable internet connection when creating your account. 2. Double-check that you are entering all required information c... ⇲

UI issue

Video icons too large

Fix: 1. Check if there is an option in the app settings to adjust the size of video icons or layout. 2. If not, consider providing feedback throu... ⇲

Unfriendly user interface

Fix: 1. Familiarize yourself with the app by exploring all menus and features to better understand its layout. 2. Use any available tutorials or... ⇲

Customization issue

No ability to adjust display fields

Fix: 1. Explore the app settings thoroughly to see if there are any hidden options for customizing display fields. 2. If customization is not ava... ⇲

Crashes issue

Kinomap crashes during sessions

Fix: 1. Make sure your device has enough storage space and RAM available. Close unnecessary apps running in the background. 2. Clear the app cach... ⇲

Video issue

Poor casting performance

Fix: 1. Ensure that both your casting device (like Chromecast) and your Android device are connected to the same Wi-Fi network. 2. Restart both d... ⇲

Lack of reverse mode in videos

Fix: 1. Use the pause and rewind features to simulate a reverse mode while watching videos. 2. Consider providing feedback to the developers to s... ⇲

Syncing issue

Unreliable syncing with fitness devices

Fix: 1. Ensure that your fitness device is compatible with Kinomap and that it is properly synced. 2. Check the Bluetooth connection and ensure t... ⇲