fix problems on Shining Mask [android]

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—— Run into issues on Shining Mask? Get help pending when official support gets back to you!

Shining Mask
Info:
company: Penny.T.Cenvantes
: cervantespenny28@gmail.com
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Uploads issue

Inability to upload GIFs or animations

Fix: Convert your GIFs into video format using a video converter app. Once converted, you can upload the video instead of the GIF. OR Check if... ⇲
 
Bugs issue

Image capacity bug

Fix: Free up space on your device by deleting unnecessary files or apps. Go to Settings > Storage and review what can be removed to ensure the ap... ⇲

Animations stop working

Fix: Ensure that your device's performance settings are optimized for running animations. Check for any battery-saving modes that may be limiting... ⇲

Inconsistent DIY mode

Fix: Ensure that you are following the same steps each time you use DIY mode. Consistency in your process can help reduce variability in results.... ⇲
 
UI issue

Text centering issues

Fix: Manually adjust the text position using the app's editing tools. Look for alignment options and try to center the text visually rather than... ⇲

No favorites tab for images

Fix: Create a separate folder on your device for your favorite images and manually manage them outside of the app. OR Use a note-taking app to... ⇲

Shining Mask buttons do not function properly

Fix: Try restarting the app to see if the buttons become responsive again. Close the app completely and reopen it. OR Clear the app's cache an... ⇲
 
Camera issue

Photo editor resets adjustments

Fix: Make sure to save your adjustments before exiting the photo editor. Look for a 'Save' or 'Apply' button to ensure your changes are not lost.... ⇲

Selfie camera flips images

Fix: Check the camera settings within the app to see if there is an option to flip or mirror the image. Adjust this setting to correct the orient... ⇲
 
Network issue

Bluetooth connection issues

Fix: Ensure that Bluetooth is enabled on both your device and the device you are trying to connect to. Go to Settings > Bluetooth and toggle it o... ⇲
 
Syncing issue

Shining Mask desyncs frequently

Fix: Check your internet connection. A weak or unstable connection can cause desyncing. Switch between Wi-Fi and mobile data to see if the issue... ⇲
 
Audio issue

Music visualizer lacks accuracy

Fix: Ensure that the app has permission to access your device's microphone if it uses audio input. Go to Settings > Apps > Shining Mask > Permiss... ⇲
 
Freezing issue

Shining Mask lags and freezes

Fix: Close other apps running in the background to free up system resources. Use the recent apps button and swipe away apps you are not using.... ⇲
 
Glitches issue

DIY images are pixelated

Fix: Use higher resolution images for your DIY uploads. Check the app's recommended image specifications and ensure your images meet those requir... ⇲
 
Permissions issue

Requires GPS for Bluetooth connection

Fix: Enable GPS on your device by going to Settings > Location and turning it on. This may be necessary for the app to function correctly with Bl... ⇲
 
Customization issue

Limited customization options

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes options are hidden in menus or submenus. OR Cons... ⇲

No ability to skew images

Fix: Use a photo editing app that allows skewing before uploading the image to Shining Mask. Edit the image to your liking and then import it int... ⇲
 
Screen issue

Mask screen turns white

Fix: Try restarting the app. Close it completely and reopen it to see if the issue resolves itself. OR Clear the app's cache. Go to Settings >... ⇲
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 what users are saying
Good experience
63.6%

Bad experience
21.8%

Neutral
13.9%

~ from our NLP analysis of 900 combined software ratings.

 Private Data Shining Mask collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. control flashlight
  14. full network access
  15. change your audio settings
  16. draw over other apps
  17. use accounts on the device
  18. control vibration
  19. prevent device from sleeping
  20. modify system settings