Fix Shining Mask errors on android

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21 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Uploads
Inability to upload GIFs or animations

🛠️ Convert your GIFs into video format using a video converter app. Once converted, you can upload the... show fix »
 
Bugs
Image capacity bug

🛠️ Free up space on your device by deleting unnecessary files or apps. Go to Settings > Storage and rev... show fix »
Animations stop working

🛠️ Ensure that your device's performance settings are optimized for running animations. Check for any b... show fix »
Inconsistent DIY mode

🛠️ Ensure that you are following the same steps each time you use DIY mode. Consistency in your process... show fix »
 
UI
Text centering issues

🛠️ Manually adjust the text position using the app's editing tools. Look for alignment options and try... show fix »
No favorites tab for images

🛠️ Create a separate folder on your device for your favorite images and manually manage them outside of... show fix »
App buttons do not function properly

🛠️ Try restarting the app to see if the buttons become responsive again. Close the app completely and r... show fix »
 
Camera
Photo editor resets adjustments

🛠️ Make sure to save your adjustments before exiting the photo editor. Look for a 'Save' or 'Apply' but... show fix »
Selfie camera flips images

🛠️ Check the camera settings within the app to see if there is an option to flip or mirror the image. A... show fix »
 
Network
Bluetooth connection issues

🛠️ Ensure that Bluetooth is enabled on both your device and the device you are trying to connect to. Go... show fix »
 
Syncing
App desyncs frequently

🛠️ Check your internet connection. A weak or unstable connection can cause desyncing. Switch between Wi... show fix »
 
Audio
Music visualizer lacks accuracy

🛠️ Ensure that the app has permission to access your device's microphone if it uses audio input. Go to... show fix »
 
Freezing
App lags and freezes

🛠️ Close other apps running in the background to free up system resources. Use the recent apps button a... show fix »
 
Glitches
DIY images are pixelated

🛠️ Use higher resolution images for your DIY uploads. Check the app's recommended image specifications... show fix »
 
Permissions
Requires GPS for Bluetooth connection

🛠️ Enable GPS on your device by going to Settings > Location and turning it on. This may be necessary f... show fix »
 
Customization
Limited customization options

🛠️ Explore the app thoroughly to ensure you are utilizing all available features. Sometimes options are... show fix »
No ability to skew images

🛠️ Use a photo editing app that allows skewing before uploading the image to Shining Mask. Edit the ima... show fix »
 
Screen
Mask screen turns white

🛠️ Try restarting the app. Close it completely and reopen it to see if the issue resolves itself. OR... show fix »
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 Contact Support
Developer:
Penny.T.Cenvantes
Email:
  cervantespenny28@gmail.com
Terms/Privacy:
⚔️ http://www.e-toys.cn/policy.html
 Private Data Shining Mask collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. control flashlight
  14. full network access
  15. change your audio settings
  16. draw over other apps
  17. use accounts on the device
  18. control vibration
  19. prevent device from sleeping
  20. modify system settings

 Breakdown of Software Ratings
Positive experience
63.6%

Negative experience
21.8%

Neutral
13.9%

~ from our NLP analysis of 900 combined software ratings.