Fix Jack In The Box errors on android

I have a problem with Jack In The Box
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Login
Login problems after password reset

🛠️ Make sure you are using the correct email address associated with your account. Sometimes users have... show fix »
App redesign causing login failures

🛠️ Clear the app's cache and data in your device settings, then attempt to log in again to see if this... show fix »
Login problems after password reset

🛠️ Make sure you are using the correct email address associated with your account. Sometimes users have... show fix »
Login problems after password reset

🛠️ Make sure you are using the correct email address associated with your account. Sometimes users have... show fix »
App redesign causing login failures

🛠️ Clear the app's cache or data in your device settings to reset the app and potentially resolve login... show fix »
 
Bugs
Inconsistent app functionality

🛠️ Update the app to the latest version available in the Google Play Store, as updates often fix bugs a... show fix »
Missing order items with no reporting option

🛠️ Keep a detailed record of your order confirmation and receipt. If items are missing, you can refer t... show fix »
Inconsistent availability of food items

🛠️ Check the app frequently for updates on menu availability, as items may be restocked or removed base... show fix »
Failed orders with no clear resolution

🛠️ Keep a record of your order details, including time, items ordered, and payment method, to reference... show fix »
Inconsistent store hours displayed

🛠️ Check the official Jack in the Box website or their social media pages for the most accurate and upd... show fix »
Inconsistent availability of food items

🛠️ Check the app frequently for updates on menu availability, as items may be temporarily out of stock... show fix »
Failed orders with saved cards

🛠️ Check the expiration date and billing information associated with your saved card to ensure it is up... show fix »
Inconsistent app functionality

🛠️ Check for app updates in the Google Play Store. Developers often release updates to fix bugs and imp... show fix »
Missing order items with no reporting option

🛠️ Keep a personal record of your orders, including screenshots or notes, to track what was missing for... show fix »
Inconsistent availability of food items

🛠️ Check the app during different times of the day to see if availability changes, as some items may be... show fix »
Failed orders with no clear resolution

🛠️ Keep a record of your order details, including time and items ordered, to reference in case of issue... show fix »
 
Ads
Invalid coupons and offers

🛠️ Double-check the expiration date and terms of the coupon to ensure it is still valid and applicable... show fix »
Coupons often not valid

🛠️ Always check the terms and conditions of the coupon before using it to ensure it applies to your ord... show fix »
Invalid coupons and offers at checkout

🛠️ Verify that the coupon code is still valid and has not expired. Check the terms and conditions assoc... show fix »
Coupons often not valid

🛠️ Before using a coupon, check the app for any notifications or updates regarding coupon validity, as... show fix »
Invalid coupons and offers

🛠️ Verify the expiration date and terms of the coupon to ensure it is still valid and applicable to you... show fix »
Coupons often not valid

🛠️ Regularly check the app for new promotions and coupons, as they can change frequently and may have s... show fix »
 
Support
Poor customer support response

🛠️ Utilize the app's FAQ section for common issues, as many questions can be resolved without needing t... show fix »
No option to dispute wrong deliveries

🛠️ Document the details of the wrong delivery, including photos if possible, and keep this information... show fix »
Difficulty reporting order issues

🛠️ Look for a 'Help' or 'Support' section within the app where you can report issues directly related t... show fix »
No way to dispute wrong deliveries

🛠️ Document the details of the wrong delivery, including what was ordered versus what was received, and... show fix »
Poor customer support response

🛠️ Utilize the app's FAQ section for common issues, which may provide immediate answers without needing... show fix »
No option to dispute wrong deliveries

🛠️ Document the details of the wrong delivery, including photos and order confirmation, for your record... show fix »
 
Slow
Slow point earning system

🛠️ Review the app's terms regarding point accumulation to ensure you are meeting all requirements for e... show fix »
Slow point earning system

🛠️ Review the app's rewards program to ensure you understand how points are earned. Make sure you are o... show fix »
Slow point earning system

🛠️ Review the app's rewards program terms to understand how points are earned and if there are any spec... show fix »
 
UI
Difficult navigation for order type selection

🛠️ Familiarize yourself with the app layout by exploring the menus and options before placing an order... show fix »
Hidden options for carryout and drive-thru

🛠️ Explore all sections of the app, including the menu and checkout options, to see if there are any to... show fix »
Difficult navigation for order type selection

🛠️ Familiarize yourself with the app layout by exploring each section to understand where different ord... show fix »
 
Pricing
Higher prices in app compared to store

🛠️ Compare prices between the app and the physical store to identify discrepancies and decide if you wa... show fix »
Higher prices in app compared to store

🛠️ Compare the prices listed in the app with those on the official website or in-store menu to confirm... show fix »
Higher prices in app compared to store

🛠️ Compare prices between the app and the store before placing an order to ensure you are aware of any... show fix »
 
Customization
Limited options for redeeming deals at drive-thru

🛠️ Check the app for any specific instructions on how to redeem deals at the drive-thru, as some may re... show fix »
Limited customization options for menu items

🛠️ Check if the app has a 'special instructions' field when placing an order. Use this field to specify... show fix »
Limited customization options for menu items

🛠️ Explore the app's settings or menu customization features to see if there are any hidden options. So... show fix »
 
Payments
Credit card input issues

🛠️ Ensure that you are entering your credit card information correctly, including the card number, expi... show fix »
No redemption for cash payments at drive-thru

🛠️ If you prefer to pay with cash, consider placing your order through the app for pickup and then payi... show fix »
Credit card input issues

🛠️ Ensure that your credit card details are entered correctly, including the card number, expiration da... show fix »
Limited ability to use deals with cash payments

🛠️ Check the app for any specific deals that are applicable to cash payments and ensure you are selecti... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Jack in the Box Inc.
Email:
  ITDigitalTeam@jackinthebox.com
Website:
🌐 www.heyjackbox.com
Terms/Privacy:
⚔️ https://www.jackinthebox.com/privacy
 Private Data Jack in the Box collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view network connections
  7. full network access
  8. run at startup
  9. control vibration
  10. prevent device from sleeping
  11. receive data from Internet

 Breakdown of Software Ratings
Negative experience
56.2%

Positive experience
36.9%

Neutral
6.9%

~ from our NLP analysis of 30,766 combined software ratings.