fix problems on Ego Driver [android]

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—— Run into issues on Ego Driver? Get help pending when official support gets back to you!

Ego Driver
Info:
company: Ego for Information Technology
: info@ego-now.com
: www.ego-now.com
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Payments issue

No compensation for canceled trips

Fix: 1. Review the cancellation policy: Familiarize yourself with the app's cancellation policy to understand your rights regarding compensation.... ⇲

Frequent unexplained deductions from wallet

Fix: 1. Check transaction history: Go to your wallet section in the app and review your transaction history to identify any unauthorized deductio... ⇲

No safety for driver payments

Fix: 1. Enable payment notifications: If the app has an option for payment notifications, enable it to stay updated on transactions. OR 2. Kee... ⇲

Double charges for rides

Fix: 1. Review your payment history: Check your transaction history to confirm if double charges occurred and document them. OR 2. Report the... ⇲

No indication of payment type

Fix: 1. Check payment settings: Go to the payment settings in the app to see if you can set a default payment method that will be displayed durin... ⇲

Unclear penalty reasons

Fix: 1. Review the terms of service: Familiarize yourself with the app's terms of service to understand potential penalties and their reasons.... ⇲
 
Support issue

Poor customer support

Fix: 1. Use in-app support: Look for a help or support section within the app that may provide FAQs or a way to submit inquiries directly. OR... ⇲

No response to driver inquiries

Fix: 1. Use multiple channels: If the app has different support channels (email, chat, social media), try reaching out through all available opti... ⇲

No support for payment disputes

Fix: 1. Document all transactions: Keep a detailed record of all payments and any disputes to provide evidence if needed. OR 2. Use in-app sup... ⇲
 
Freezing issue

Ego Driver does not respond regularly

Fix: 1. Restart your device: Sometimes, a simple restart can resolve performance issues with apps. OR 2. Reinstall the app: Uninstall Ego Driv... ⇲
 
Permissions issue

Unable to access camera and storage

Fix: 1. Check app permissions: Go to Settings > Apps > Ego Driver > Permissions and ensure that camera and storage permissions are enabled. OR... ⇲
 
Network issue

Ego Driver only works on Wi-Fi

Fix: 1. Check mobile data settings: Ensure that mobile data is enabled for Ego Driver in your device settings (Settings > Apps > Ego Driver > Dat... ⇲
 
Account issue

Issues with account verification

Fix: 1. Double-check your information: Ensure that all the information you provided during verification is accurate and matches your identificati... ⇲
 
Bugs issue

Inability to end rides due to errors

Fix: 1. Force close the app: Go to Settings > Apps > Ego Driver > Force Stop, then reopen the app and try to end the ride again. OR 2. Use the... ⇲

Inconsistent ride availability

Fix: 1. Check peak hours: Be aware of peak hours in your area when ride requests are more frequent, and plan your driving schedule accordingly.... ⇲
 
UI issue

Lack of clear drop-off locations

Fix: 1. Use the map feature: If the app has a map feature, use it to identify potential drop-off points before starting the ride. OR 2. Commun... ⇲

No countdown for passenger arrival

Fix: 1. Use a timer: Manually set a timer on your phone when you accept a ride to keep track of the expected arrival time. OR 2. Communicate w... ⇲
 
Crashes issue

Ego Driver crashes frequently

Fix: 1. Free up device storage: Ensure your device has enough storage space by deleting unnecessary files or apps, as low storage can cause crash... ⇲
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 what users are saying
Good experience
84.0%

Bad experience
14.0%

Neutral
2.0%

~ from our NLP analysis of 39,252 combined software ratings.

 Private Data Ego Driver collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view network connections
  7. full network access
  8. run at startup
  9. draw over other apps
  10. prevent device from sleeping
  11. receive data from Internet