fix problems on Fasting App & Calorie Counter [android]

—— Run into issues on Fasting App & Calorie Counter? Get help pending when official support gets back to you!

Fasting App & Calorie Counter

Info:

company: EZ Health

: support@ezhealth.app

: ezhealth.app

Chat with our AI-based Fasting App & Calorie Counter Support

🛠️ Common Fasting App & Calorie Counter Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited food options

Fix: To expand your food options, consider adding custom foods. Go to the 'Food' section, select 'Add Food', and input the nutritional informatio... ⇲

Difficult food search

Fix: Try using specific keywords or brand names when searching for food items. This can help narrow down the results and make it easier to find w... ⇲

UI issue

Macros not visible when creating food

Fix: Check if there is an option to toggle macro visibility in the settings or during the food entry process. This may allow you to see macros wh... ⇲

Fasting App & Calorie Counter navigation is challenging

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located to improve your navigation... ⇲

No projected weight loss display

Fix: Manually track your weight loss progress by recording your weight in the app regularly and calculating the difference over time. OR Use a... ⇲

Ads issue

Misleading trial period

Fix: Before starting the trial, read the terms and conditions carefully to understand the duration and any automatic billing that may occur after... ⇲

Aggressive subscription pop-up

Fix: If the pop-up is disruptive, check the app settings for an option to disable notifications or pop-ups related to subscriptions. OR Consid... ⇲

Payments issue

Data locked after trial ends

Fix: Export your data before the trial ends if the app allows it. Look for an export option in the settings or data management section. OR Con... ⇲

High subscription cost

Fix: Evaluate the features you use most and consider whether a lower-tier subscription or a different app might meet your needs at a lower cost.... ⇲

No refund for subscription

Fix: Review the app's refund policy before subscribing to understand your rights. If you feel you deserve a refund, document your case and follow... ⇲

Forced to pay to access data

Fix: Before subscribing, ensure you back up any important data you may need. If you have already subscribed, check if there are options to export... ⇲

Bugs issue

Inaccurate barcode scanning

Fix: If the barcode scanner is not working well, try cleaning the camera lens on your device to ensure a clear scan. Also, ensure you are scannin... ⇲

Incorrect calorie tracking

Fix: Double-check the nutritional information you enter for accuracy. If you notice discrepancies, adjust the entries accordingly. OR Use a re... ⇲

Customization issue

Lack of restaurant menu options

Fix: Use the app's custom food entry feature to input restaurant items manually. Look up the nutritional information on the restaurant's website... ⇲

Food entry defaults to grams

Fix: Check the app settings to see if there is an option to change the default measurement unit to ounces or another preferred unit. OR If cha... ⇲

Account issue

Inability to deactivate account

Fix: Look for an account management section in the app settings where you might find options to deactivate or delete your account. OR If no op... ⇲

Crashes issue

Frequent app crashes

Fix: Ensure your app is updated to the latest version, as updates often include bug fixes. Check the Google Play Store for updates. OR Clear t... ⇲

Network issue

No connection with scale

Fix: If the app does not support direct scale connections, consider manually entering your weight data into the app for tracking purposes. OR... ⇲

Updates issue

Limited features without subscription

Fix: Explore the free features available in the app and maximize their use. Focus on the core functionalities that meet your needs without requir... ⇲