fix problems on Thrive Hearing Control [android]

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—— Run into issues on Thrive Hearing Control? Get help pending when official support gets back to you!

Thrive Hearing Control
Info:
company: Starkey Hearing Technologies
: mobile_support@starkey.com
: www.starkey.com
: 6600 Washington Ave S. Eden Prairie, MN. 55344
Chat with our AI-based Thrive Hearing Control Support
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Network issue

Thrive Hearing Control frequently disconnects from hearing aids

Fix: 1. Ensure that your hearing aids are fully charged. Low battery levels can cause connectivity issues. 2. Check the Bluetooth settings on you... ⇲

Inconsistent Bluetooth connectivity

Fix: 1. Ensure that your hearing aids are not connected to multiple devices at the same time, as this can cause connectivity issues. 2. Check for... ⇲

Hearing aids only connect intermittently

Fix: 1. Ensure that your hearing aids are fully charged and within range of your Android device. 2. Try unpairing and then re-pairing your hearin... ⇲

Thrive Hearing Control does not recognize hearing aids

Fix: 1. Ensure that your hearing aids are turned on and in pairing mode. Refer to the user manual for instructions on how to do this. 2. Restart... ⇲

Thrive Hearing Control fails to locate hearing aids

Fix: 1. Ensure that your hearing aids are turned on and in pairing mode. 2. Restart the Thrive Hearing Control app and try again. OR 1. Clear... ⇲
 
Audio issue

Streaming audio is choppy and unreliable

Fix: 1. Ensure that your hearing aids are within the recommended Bluetooth range (usually within 30 feet). 2. Close any other apps that may be us... ⇲

Inability to control volume effectively

Fix: 1. Check the volume settings within the Thrive Hearing Control app and ensure they are set correctly. 2. Use the volume controls on your hea... ⇲

Randomly mutes during phone calls

Fix: 1. Check the phone call settings in the Thrive Hearing Control app to ensure they are configured correctly. 2. Ensure that your hearing aids... ⇲

Feedback and tinnitus magnification issues

Fix: 1. Adjust the settings in the app related to feedback and tinnitus management. Look for options to reduce feedback or adjust sound profiles.... ⇲

Inconsistent audio output between ears

Fix: 1. Check the balance settings in the Thrive Hearing Control app to ensure they are set equally for both ears. 2. Restart the app and your he... ⇲
 
Installation issue

Thrive Hearing Control requires constant reinstallation

Fix: 1. Ensure that your Android device has enough storage space available. Go to Settings > Storage to check. If storage is low, delete unnecess... ⇲
 
Notifications issue

Notifications disrupt streaming

Fix: 1. Go to Settings > Apps & notifications > Thrive Hearing Control > Notifications and adjust the notification settings to minimize interrupt... ⇲
 
Battery issue

Poor battery management

Fix: 1. Check the battery settings on your Android device and ensure that the Thrive Hearing Control app is not restricted. Go to Settings > Batt... ⇲
 
Bugs issue

Inability to track steps and memory

Fix: 1. Ensure that the app has the necessary permissions to access your device's sensors. Go to Settings > Apps > Thrive Hearing Control > Permi... ⇲
 
Compatibility issue

Limited functionality on Android devices

Fix: 1. Check the app's compatibility with your specific Android version. Some features may only be available on certain versions. 2. Look for an... ⇲
 
Permissions issue

Thrive Hearing Control requires notifications to function

Fix: 1. Go to Settings > Apps > Thrive Hearing Control > Notifications and ensure notifications are enabled. 2. If you want to minimize disruptio... ⇲
 
Slow issue

Laggy and slow performance

Fix: 1. Close any background apps that may be consuming system resources. 2. Restart your Android device to free up memory. OR 1. Clear the ap... ⇲
 
Freezing issue

Frequent need to force stop the app

Fix: 1. Ensure that your Android device has sufficient RAM and storage available. Close unnecessary apps and clear storage if needed. 2. Update t... ⇲
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 what users are saying
Bad experience
61.3%

Good experience
29.3%

Neutral
9.1%

~ from our NLP analysis of 4,759 combined software ratings.

 Private Data Thrive Hearing Control collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. full network access
  13. change your audio settings
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. receive data from Internet