fix problems on Opodo [android]

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Opodo: Book cheap flights
Info:
company: Opodo App
: customerservice-en@contact.opodo.com
: www.opodo.com
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Syncing issue

No option to import data from booking

Fix: To work around the lack of an import feature, manually enter your booking details into the app. Take a screenshot of your booking confirmati... ⇲

Booking information does not update with changes

Fix: If your booking information is not updating, try refreshing the app or logging out and back in. This can sometimes force the app to sync wit... ⇲
 
Notifications issue

Lack of updates on flight modifications

Fix: To stay updated on flight modifications, regularly check your email for notifications from the airline or Opodo. Ensure that your email noti... ⇲
 
Support issue

No customer service other than a chatbot

Fix: If the chatbot is not providing satisfactory answers, try asking specific questions or using keywords that might trigger more relevant respo... ⇲

Difficult to communicate with customer service

Fix: If you find it hard to communicate with customer service, try using the help section of the app or website to find answers to common questio... ⇲
 
Payments issue

Misleading pricing practices

Fix: To avoid misleading pricing, always review the total cost breakdown before finalizing your booking. Look for any additional fees or charges... ⇲

Auto-renewal of membership without consent

Fix: To prevent auto-renewal, log into your Opodo account and navigate to the membership settings. Look for an option to disable auto-renewal and... ⇲

Long wait times for refunds

Fix: To expedite your refund, keep a record of your booking details and any correspondence with Opodo. This can help you follow up more effective... ⇲

Hidden membership fees

Fix: To avoid hidden fees, carefully read the terms and conditions associated with your membership before signing up. Look for any mention of fee... ⇲

Charges displayed do not match final amounts

Fix: Before finalizing your booking, review the total cost breakdown carefully. If you notice discrepancies, take a screenshot and keep it for yo... ⇲

Currency discrepancies during booking

Fix: To avoid currency discrepancies, ensure that your account settings reflect the correct currency for your location. Check the app's settings... ⇲

Misleading booking process with hidden fees

Fix: To avoid hidden fees, always read the full terms and conditions before completing your booking. Look for any additional charges that may app... ⇲
 
Account issue

Difficult to unsubscribe from membership

Fix: To unsubscribe from membership, log into your Opodo account, navigate to the account settings, and look for the membership or subscription s... ⇲
 
Loading issue

Opodo displays blank pages when booking

Fix: If you encounter blank pages, try clearing the app cache. Go to your device settings, find the Opodo app, and select 'Clear Cache'. Then res... ⇲
 
UI issue

Confusing time formats leading to booking errors

Fix: To avoid confusion with time formats, double-check the time zone settings in your app. Ensure that your device's time zone is set correctly... ⇲

Limited functionality in the app

Fix: If you find the app's functionality limited, consider using the Opodo website on a mobile browser, which may offer more features and options... ⇲

Poor handling of check-in processes

Fix: To improve your check-in experience, check if your airline offers online check-in through their website or app, which may be more efficient... ⇲
 
Crashes issue

Opodo does not open or function properly

Fix: If the app fails to open, first try restarting your device. If that doesn't work, clear the app cache and data from your device settings, th... ⇲
 
Bugs issue

Inaccurate booking confirmations

Fix: To ensure accuracy, double-check your booking details immediately after confirmation. If you notice any discrepancies, take a screenshot and... ⇲
 
Security issue

Unauthorized charges without user consent

Fix: If you notice unauthorized charges, immediately check your account settings for any active subscriptions or memberships that you may have ov... ⇲
 
Login issue

Inability to log into the app

Fix: If you cannot log in, ensure that you are using the correct email and password. If you've forgotten your password, use the 'Forgot Password'... ⇲
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 what users are saying
Good experience
58.7%

Bad experience
37.8%

Neutral
2.8%

~ from our NLP analysis of 68,226 combined software ratings.

 Private Data Opodo collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. read sync settings
  12. run at startup
  13. use accounts on the device
  14. control vibration
  15. prevent device from sleeping
  16. download files without notification
  17. receive data from Internet