fix problems on Firehouse Subs [android]

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—— Run into issues on Firehouse Subs? Get help pending when official support gets back to you!

Firehouse Subs
Info:
company: Firehouse Subs
: enguyen@rbi.com
: www.firehousesubs.com
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Payments issue

Errors during checkout

Fix: Ensure all required fields are filled out correctly and double-check your payment information. Clear the app cache and restart the app to se... ⇲

Payment processing errors

Fix: Ensure your payment information is entered correctly and that your card is not expired. Try using a different payment method if available.... ⇲

Firehouse Subs does not retain payment information

Fix: Check the app settings to see if there is an option to save payment information. Ensure you have granted the app the necessary permissions t... ⇲
 
Customization issue

Inability to customize orders

Fix: Check if there is an update available for the app that might have fixed this issue. If not, try using the "Special Instructions" field if av... ⇲

Limited selection of sauces and produce

Fix: This might be a limitation of the app itself. As a workaround, use the "Special Instructions" field to request additional sauces or produce... ⇲

Limited options for combo upgrades

Fix: This might be a limitation of the app itself. Use the "Special Instructions" field to request specific upgrades if you know they are availab... ⇲
 
UI issue

Difficult navigation

Fix: Familiarize yourself with the app layout by exploring all sections when you are not in a rush. This will help you locate items more quickly... ⇲

Missing menu items

Fix: Clear the app cache and restart the app to see if the menu updates. If items are still missing, try accessing the app from a different devic... ⇲

Inability to scroll through options

Fix: Check if there is an update available for the app that might fix this issue. Try rotating your device to landscape mode to see if this allow... ⇲

Firehouse Subs design is cluttered and confusing

Fix: Take some time to explore the app when you are not in a rush to familiarize yourself with its layout. Use the search function to quickly fin... ⇲
 
Bugs issue

Issues with rewards points

Fix: Log out and log back into your account to refresh your rewards balance. Ensure you are connected to a stable internet connection when checki... ⇲

Cannot use promo codes properly

Fix: Double-check the promo code for any typos and ensure it is still valid. Read the terms and conditions to ensure your order meets the require... ⇲

Firehouse Subs does not recognize local store hours

Fix: Manually check the store hours by visiting the store's website or calling them directly. Use this information to plan your orders accordingl... ⇲
 
Camera issue

Problems capturing receipt images

Fix: Ensure the app has permission to access your camera. Go to Settings > Apps > Firehouse Subs > Permissions and enable camera access. Make sur... ⇲
 
Performance issue

Inconsistent app performance

Fix: Regularly clear the app cache to remove any temporary files that might be causing performance issues. Ensure your device has enough free sto... ⇲
 
Support issue

Unresponsive tech support

Fix: Since contacting tech support is not an option, rely on community forums or user groups for advice and solutions to common problems. OR L... ⇲
 
Updates issue

Frequent updates causing new issues

Fix: Before updating, check online reviews or forums to see if other users are experiencing issues with the new update. If possible, delay updati... ⇲
 
Compatibility issue

Firehouse Subs fails to load on certain devices

Fix: Ensure the device's operating system is compatible with the app. Check for any available updates for both the device and the app. Clear the... ⇲
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 what users are saying
Good experience
97.4%

Neutral
1.5%

Bad experience
1.0%

~ from our NLP analysis of 42,076 combined software ratings.

 Private Data Firehouse Subs collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. run at startup
  9. draw over other apps
  10. control vibration
  11. prevent device from sleeping
  12. modify system settings
  13. read Google service configuration
  14. receive data from Internet