fix problems on PhotoGrid [android]

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—— Run into issues on PhotoGrid? Get help pending when official support gets back to you!

PhotoGrid: Video Collage Maker
Info:
company: PhotoGrid Corporation
: photogrid.help@gmail.com
: www.photogrid.app
: 12 TAI SENG LINK #04-01B SINGAPORE (534233)
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Payments issue

lifetime membership not honored

Fix: 1. Check your account status: Open the app and go to your account settings to verify if your lifetime membership is active. 2. Log out and... ⇲

difficult to cancel subscription

Fix: 1. Use the Google Play Store: Open the Google Play Store, tap on your profile icon, select 'Payments & subscriptions', then 'Subscriptions'.... ⇲

subscription errors

Fix: 1. Verify payment method: Check if your payment method is valid and has sufficient funds. Go to Google Play Store > Payments & subscriptions... ⇲

broken links for cancellation

Fix: 1. Use the Google Play Store: Open the Google Play Store, tap on your profile icon, select 'Payments & subscriptions', then 'Subscriptions'.... ⇲

unauthorized charges

Fix: 1. Check your subscription status: Go to Google Play Store > Payments & subscriptions > Subscriptions to verify your active subscriptions.... ⇲

limited functionality despite premium payment

Fix: 1. Verify your subscription: Check your account settings in PhotoGrid to ensure your premium subscription is active. 2. Log out and log bac... ⇲

money hungry subscription model

Fix: 1. Explore free alternatives: Look for other free or less expensive apps that offer similar functionality to PhotoGrid. 2. Use the app's fr... ⇲
 
Downloads issue

unable to download new features

Fix: 1. Check for app updates: Go to the Google Play Store, search for PhotoGrid, and ensure you have the latest version installed. 2. Clear app... ⇲
 
Support issue

customer service unresponsive

Fix: 1. Check FAQs: Visit the PhotoGrid website or help section within the app for common issues and solutions. 2. Use social media: Reach out t... ⇲
 
Settings issue

issues with saving changes

Fix: 1. Ensure sufficient storage: Check that your device has enough storage space available. Go to Settings > Storage to verify. 2. Restart the... ⇲
 
Permissions issue

repeated prompts for permissions

Fix: 1. Adjust app permissions: Go to Settings > Apps > PhotoGrid > Permissions and ensure that the necessary permissions are granted. 2. Clear... ⇲
 
UI issue

stuck background on images

Fix: 1. Restart the app: Close PhotoGrid completely and reopen it to see if the issue resolves. 2. Clear app cache: Go to Settings > Apps > Phot... ⇲
 
Updates issue

missing features after updates

Fix: 1. Check for feature announcements: Visit the PhotoGrid website or social media pages to see if there are any announcements regarding missin... ⇲
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 what users are saying
Good experience
96.9%

Neutral
1.5%

Bad experience
1.5%

~ from our NLP analysis of 42,565 combined software ratings.

 Private Data PhotoGrid collects from your Android
  1. retrieve running apps
  2. read sensitive log data
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. control flashlight
  10. full network access
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. read Google service configuration
  15. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item