fix problems on Co [android]

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—— Run into issues on Co? Get help pending when official support gets back to you!

Co–Star Personalized Astrology
Info:
company: Co–Star Astrology Society
: horoscopes@costarastrology.com
: www.costarastrology.com
: Co-Star Astrology Society 401 Broadway Suite 610 New York, NY 10013
Chat with our AI-based Co Support
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Bugs issue

Missing birth chart details

Fix: Verify that all required information for generating a birth chart is correctly entered. Go to your profile settings and ensure all fields ar... ⇲
 
Payments issue

High cost for additional features

Fix: Review the app's free features and maximize their use before considering any paid options. Look for any promotional offers or discounts that... ⇲
 
UI issue

Difficulty differentiating relationship types

Fix: Check the app's help or FAQ section for guidance on how to interpret relationship types. This may provide clarity on how to differentiate th... ⇲

Cluttered layout

Fix: Explore the app settings for any options to customize the layout or hide certain features that you do not use frequently. OR Consider org... ⇲
 
Loading issue

Long loading times

Fix: Ensure that your device has sufficient storage space. Go to Settings > Storage and delete unnecessary files or apps to free up space, which... ⇲
 
Crashes issue

Co crashes

Fix: Update the app to the latest version available in the Google Play Store, as updates often include bug fixes that can resolve crashing issues... ⇲
 
Login issue

No sign-in option for existing accounts

Fix: Check if there is an option to recover your account through email or phone number. Look for a 'Forgot Password' link on the login screen.... ⇲
 
Compatibility issue

Limited features on Android version

Fix: Check for any available updates for the app in the Google Play Store, as updates may include additional features that were previously unavai... ⇲
 
Network issue

Inoperable webpage and app

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR Clear... ⇲
 
Customization issue

Inability to change profile picture

Fix: Check the app settings for an option to change your profile picture. If it’s not available, ensure the app is updated to the latest version.... ⇲
 
Messages issue

Messages not fully visible

Fix: Adjust your device's display settings. Go to Settings > Display and check if the font size or display size is set too large, which may cut o... ⇲
 
Account issue

Cannot remove friend invites

Fix: Check the app's settings or help section for instructions on managing friend invites. There may be a specific process to decline or remove i... ⇲
 
Slow issue

Animated loading screens slow performance

Fix: Look for an option in the app settings to disable animations or reduce visual effects, which may improve performance. OR Try clearing the... ⇲
 
Syncing issue

Inability to connect Facebook and phone number

Fix: Ensure that you have the latest version of the app installed, as updates may fix connectivity issues with social media accounts. OR Check... ⇲
 
Features issue

No option to share daily readings

Fix: Check the app settings for any sharing options. If available, enable sharing features to allow you to share daily readings. OR As a worka... ⇲
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 what users are saying
Good experience
94.8%

Bad experience
2.9%

Neutral
2.4%

~ from our NLP analysis of 88,051 combined software ratings.

 Private Data Co collects from your Android
  1. read your contacts
  2. read the contents of your USB storage
  3. take pictures and videos
  4. view network connections
  5. full network access
  6. run at startup
  7. prevent device from sleeping
  8. read Google service configuration
  9. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $74.99 per item