Fix MARTI errors on android

I have a problem with MARTI
Let us help you find a quick solution by selecting your issue from below
๐Ÿ”   Browse by Category
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Payments
Payment errors and difficulties adding credit cards

๐Ÿ› ๏ธ Double-check that your credit card information is entered correctly, including the card number, expi... show fix »
High costs compared to competitors

๐Ÿ› ๏ธ Look for promotional codes or discounts that may be available within the app or through marketing em... show fix »
 
Registration
Slow and cumbersome registration process

๐Ÿ› ๏ธ Ensure you have a stable internet connection during the registration process. If the app is slow, tr... show fix »
 
Support
Inconsistent customer service response

๐Ÿ› ๏ธ Utilize the in-app support feature if available, as it may provide quicker responses. Check if there... show fix »
Inability to contact support effectively

๐Ÿ› ๏ธ Use the in-app support feature to submit a ticket or request assistance. Make sure to provide detail... show fix »
Lack of English-speaking support agents

๐Ÿ› ๏ธ If you require assistance in English, try using translation tools or apps to communicate your issue... show fix »
 
Bugs
Scooter availability and maintenance problems

๐Ÿ› ๏ธ Check the app frequently for scooter availability in your area, as inventory can change rapidly. If... show fix »
Difficulties with ending rides

๐Ÿ› ๏ธ Ensure you are following the correct procedure to end a ride as outlined in the app's help section.... show fix »
 
Account
Mandatory Turkish phone number requirement

๐Ÿ› ๏ธ If you do not have a Turkish phone number, consider using a virtual phone number service that provid... show fix »
 
Network
Poor GPS functionality

๐Ÿ› ๏ธ Ensure that your device's location services are enabled and set to high accuracy. Go to Settings > L... show fix »
 
Settings
No clear parking guidelines

๐Ÿ› ๏ธ Check the app for any guidelines or maps that indicate where scooters can be parked. If this informa... show fix »
 
Freezing
Frequent app jamming

๐Ÿ› ๏ธ Close any background applications that may be consuming resources on your device. This can help free... show fix »
Unresponsive app during critical functions

๐Ÿ› ๏ธ If the app becomes unresponsive, try force-closing it by going to Settings > Apps > MARTI > Force St... show fix »
 
UI
Inadequate user interface for inputting phone numbers

๐Ÿ› ๏ธ When entering your phone number, ensure you are using the correct format, including the country code... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Martฤฑ Teknoloji
Email:
  destek@marti.tech
Website:
๐ŸŒ www.marti.tech
Terms/Privacy:
โš”๏ธ https://www.marti.tech/KVKK_en_v3.html
 Private Data MARTI collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. view network connections
  11. send sticky broadcast
  12. change network connectivity
  13. connect and disconnect from Wi-Fi
  14. control flashlight
  15. full network access
  16. control Near Field Communication
  17. run at startup
  18. control vibration
  19. prevent device from sleeping
  20. read Google service configuration
  21. receive data from Internet
  22. Modify Google service configuration
  23. Read Google settings
  24. Modify Google settings

 Breakdown of Software Ratings
Positive experience
55.5%

Negative experience
39.1%

Neutral
4.9%

~ from our NLP analysis of 60,251 combined software ratings.