fix problems on Nextplus [android]

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—— Run into issues on Nextplus? Get help pending when official support gets back to you!

Nextplus: Phone # Text + Call
Info:
company: textPlus
: gethelp@textplus.com
: textplus.com
: 222 N Pacific Coast HWY STE 2000 PMB#491 El Segundo, CA 90245
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UI issue

Only shows one contact at a time

Fix: This could be a display issue. Try clearing the app cache by going to Settings > Apps > Nextplus > Storage > Clear Cache. If the problem per... ⇲

Large empty spaces in conversations

Fix: This might be a display glitch. Try clearing the app cache by going to Settings > Apps > Nextplus > Storage > Clear Cache. If this doesn't w... ⇲
 
Ads issue

Random video ads pop up

Fix: To minimize ad interruptions, consider using the app in offline mode if possible, or look for an ad-free version of the app, which might be... ⇲

Ads interrupt usage

Fix: Consider using the app in offline mode if possible, or look for an ad-free version of the app, which might be available as a paid option. Ad... ⇲
 
Notifications issue

Incoming calls delayed or not displayed

Fix: Ensure that the app has the necessary permissions to run in the background and access notifications. Go to Settings > Apps > Nextplus > Perm... ⇲

No notifications for group chats

Fix: Check the notification settings within the app to ensure that group chat notifications are enabled. Also, verify that your device's notifica... ⇲

Missed calls without ringing

Fix: Ensure that the app has the necessary permissions to run in the background and access notifications. Go to Settings > Apps > Nextplus > Perm... ⇲
 
Network issue

Half of group chat messages not received

Fix: This could be due to connectivity issues. Ensure you have a stable internet connection. If the problem continues, try leaving the group chat... ⇲

Constantly drops incoming calls

Fix: Ensure you have a strong and stable internet connection. If you are using Wi-Fi, try moving closer to the router. Also, check if the app has... ⇲

Calls drop despite good internet

Fix: Ensure the app has the necessary permissions to run in the background and access notifications. Go to Settings > Apps > Nextplus > Permissio... ⇲
 
Login issue

Trouble logging back in

Fix: Ensure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. Also... ⇲
 
Privacy issue

Pictures not visible

Fix: Check if the app has permission to access your device's storage. Go to Settings > Apps > Nextplus > Permissions and ensure storage access is... ⇲

Multiple spam calls from chosen area code

Fix: Consider using a call-blocking app to filter out spam calls. Additionally, you can change your number within the app if possible, or use a d... ⇲
 
Messages issue

Outbound messages not working

Fix: Ensure that you have a stable internet connection. If the issue persists, try restarting the app or your device. Also, check if there are an... ⇲

Messages not sent without error notification

Fix: This could be due to a connectivity issue. Ensure you have a stable internet connection. If the problem persists, try restarting the app or... ⇲

Text fails to send frequently

Fix: Ensure you have a stable internet connection. If the issue persists, try restarting the app or your device. Also, check if there are any res... ⇲

SMS service adds signature to messages

Fix: Check the app settings to see if there is an option to disable the signature. If not, consider manually deleting the signature before sendin... ⇲

International text messages blocked

Fix: Nextplus may have restrictions on international messaging. Consider using a different app or service that supports international messaging.... ⇲

Messages marked as delivered but not sent

Fix: This could be a sync issue. Ensure you have a stable internet connection. Try restarting the app or your device. If the problem persists, cl... ⇲

Nextplus not working, can't send messages

Fix: Ensure you have a stable internet connection. Try restarting the app or your device. If the issue persists, clear the app cache and data by... ⇲

Messages not sent but labeled as sent

Fix: This could be a sync issue. Ensure you have a stable internet connection. Try restarting the app or your device. If the problem persists, cl... ⇲
 
Slow issue

Laggy performance

Fix: Clear the app cache by going to Settings > Apps > Nextplus > Storage > Clear Cache. Also, ensure your device has enough free RAM by closing... ⇲
 
Crashes issue

Nextplus crashes after opening

Fix: Clear the app cache and data by going to Settings > Apps > Nextplus > Storage > Clear Cache and Clear Data. If this doesn't work, uninstall... ⇲
 
Customization issue

No customizable voicemail greeting

Fix: If the app does not support customizable voicemail greetings, consider using a different app or service that offers this feature. As a worka... ⇲
 
Freezing issue

ReCaptcha freezes during number assignment

Fix: Try using a different browser or device to complete the ReCaptcha. Ensure your browser is up to date and that JavaScript is enabled. If the... ⇲
 
Support issue

Customer support unresponsive

Fix: While direct support may not be available, you can try finding solutions through online forums or communities where other users may have exp... ⇲
 
Audio issue

Lag during voice calls

Fix: Ensure you have a strong and stable internet connection. If you are using Wi-Fi, try moving closer to the router. Also, close other apps run... ⇲
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 what users are saying
Good experience
73.6%

Bad experience
19.3%

Neutral
7.1%

~ from our NLP analysis of 144,349 combined software ratings.

 Private Data Nextplus collects from your Android
  1. read your contacts
  2. modify your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. directly call phone numbers
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. view Wi-Fi connections
  12. view network connections
  13. pair with Bluetooth devices
  14. access Bluetooth settings
  15. send sticky broadcast
  16. disable your screen lock
  17. full network access
  18. change your audio settings
  19. control Near Field Communication
  20. run at startup
  21. draw over other apps
  22. control vibration
  23. prevent device from sleeping
  24. Google Play license check
  25. read Google service configuration
  26. download files without notification
  27. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $44.99 per item