fix problems on Solitaire [android]

—— Run into issues on Solitaire? Get help pending when official support gets back to you!

Solitaire - Classic Card Games

Info:

company: Guru Puzzle Game

: card@fungame.studio

: solitaire.gurugame.ai

: 6 RAFFLES QUAY #14-06 SINGAPORE (048580)

Chat with our AI-based Solitaire Support

🛠️ Common Solitaire Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Screen does not timeout after game ends

Fix: 1. Adjust device settings: Go to Settings > Display > Screen timeout and set a shorter duration to ensure the screen turns off after inactiv... ⇲

91% of users had this problem

Solitaire glitches while watching ads

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > Solitaire > Storage > Clear Cache. This can help resolve temporary glitches.... ⇲

Ads issue

Ads open unwanted links or apps

Fix: 1. Check for malware: Install a reputable antivirus app from the Google Play Store and run a scan to ensure your device is not infected with... ⇲

Frequent forced ads after every game

Fix: 1. Adjust your gameplay: Try playing shorter games or switching to a different mode if available, as this may reduce the frequency of ads.... ⇲

Ads cause app to redirect to browser

Fix: 1. Disable browser redirects: Go to your browser settings and disable any settings that allow apps to open links in the browser. OR 2. Us... ⇲

Invasive ads disrupt gameplay

Fix: 1. Adjust your settings: Check if there are any in-game settings that allow you to reduce the frequency of ads or change how they are displa... ⇲

No option to mute ads

Fix: 1. Mute your device: Use the volume buttons on your device to mute the sound while watching ads, as this is a temporary workaround. OR 2.... ⇲

Ads are deceptive and misleading

Fix: 1. Report the ads: Use the reporting feature in the app or your device to report misleading ads, which can help improve the ad experience ov... ⇲

Excessive ads lead to uninstallation

Fix: 1. Limit gameplay sessions: Set a timer for your gameplay sessions to avoid frustration from excessive ads. OR 2. Explore alternative gam... ⇲

Paid ad removal does not eliminate all ads

Fix: 1. Check for ad removal settings: Go to the app settings to ensure that the ad removal feature is activated properly after purchase. OR 2... ⇲

Too many ads lead to frustration

Fix: 1. Set limits on gameplay: Decide on a specific amount of time to play each session to manage frustration levels. OR 2. Explore other gam... ⇲

Ads take longer than gameplay

Fix: 1. Play shorter games: Opt for quicker game modes or shorter rounds to minimize the time spent watching ads. OR 2. Use ad-free options: I... ⇲

Inconsistent ad experience across sessions

Fix: 1. Clear app data: Go to Settings > Apps > Solitaire > Storage > Clear Data to reset the app and potentially stabilize the ad experience.... ⇲

Freezing issue

Game events freeze or do not play

Fix: 1. Update the app: Ensure you have the latest version of Solitaire by checking the Google Play Store for updates. Developers often fix bugs... ⇲

Gameplay issue

Daily challenges can be unwinnable

Fix: 1. Review the challenge rules: Make sure you understand the requirements for the daily challenge, as some may have specific conditions that... ⇲

Limited winnable matches without ads

Fix: 1. Play during off-peak hours: Sometimes, playing at different times can yield different match availability, potentially increasing your cha... ⇲