Fix HSL errors on android

I have a problem with HSL
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Glitches
Glitchy interface

🛠️ 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve temporary gli... show fix »
 
Bugs
Routes reset when app minimized

🛠️ 1. Use the 'Save Route' feature: If available, save your route before minimizing the app. This way,... show fix »
 
Loading
Tickets fail to load

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivit... show fix »
 
Payments
Payment processing errors

🛠️ 1. Check payment details: Ensure that your payment information is entered correctly, including card... show fix »
Inconsistent ticket purchasing

🛠️ 1. Ensure app is updated: Make sure you are using the latest version of the app, as updates can fix... show fix »
Inability to use NFC or mobile wallets for payment

🛠️ 1. Check app settings: Look for any payment settings within the app that may allow you to enable NFC... show fix »
 
Permissions
Location permission prompts without opt-out

🛠️ 1. Adjust location settings: Go to your device's Settings > Apps > HSL > Permissions and adjust loca... show fix »
 
Slow
Slow journey planner

🛠️ 1. Clear the app cache: Go to Settings > Apps > HSL > Storage > Clear Cache to remove any temporary... show fix »
 
Settings
App does not remember user settings

🛠️ 1. Check app settings: Look for an option to save user settings within the app. Ensure you are savin... show fix »
 
Messages
Verification codes not received

🛠️ 1. Check your phone number: Ensure that the phone number you provided is correct and can receive SMS... show fix »
 
Battery
High battery consumption

🛠️ 1. Limit background activity: Go to Settings > Apps > HSL > Battery and restrict background activity... show fix »
 
Crashes
App stops working randomly

🛠️ 1. Clear the app cache: Go to Settings > Apps > HSL > Storage > Clear Cache to remove any corrupted... show fix »
 
Account
Difficult account creation process

🛠️ 1. Follow the prompts carefully: Ensure you are filling out all required fields accurately and compl... show fix »
 
Customization
No dark mode option

🛠️ 1. Use system-wide dark mode: If your device supports dark mode, enable it in your device settings.... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Helsingin seudun liikenne
Email:
  sovellus@hsl.fi
Website:
🌐 www.hsl.fi
Terms/Privacy:
⚔️ https://www.hsl.fi/tietosuoja
 Private Data HSL collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. access extra location provider commands
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. full network access
  13. run at startup
  14. draw over other apps
  15. control vibration
  16. prevent device from sleeping
  17. Google Play license check
  18. download files without notification
  19. receive data from Internet

 Breakdown of Software Ratings
Negative experience
46.6%

Positive experience
46.6%

Neutral
5.6%

~ from our NLP analysis of 23,335 combined software ratings.