Fix B612 AI Photo&Video Editor errors on android

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25 problems reported in the past 24 hours

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Camera
Photo quality decreased

🛠️ Ensure that you are saving your edited photos in the highest quality available. Go to the settings m... show fix »
 
Settings
No auto-save for edits

🛠️ Make it a habit to manually save your work frequently while editing. Set a timer or reminder to save... show fix »
Video duration limit is frustrating

🛠️ Edit your videos into shorter segments that fit within the duration limit. You can combine these seg... show fix »
 
UI
Inability to swipe to next photo

🛠️ Check if there is a setting that enables swipe gestures in the app's settings menu. If not, try tapp... show fix »
New layout is confusing

🛠️ Take some time to explore the new layout. Familiarize yourself with where tools and features are loc... show fix »
Filters not visible when switching options

🛠️ Try restarting the app to refresh the filters. This can help in loading them properly. OR Clear t... show fix »
 
Payments
VIP options prompt for purchase again

🛠️ Log out of your account and log back in to refresh your subscription status. This can sometimes reso... show fix »
 
Bugs
Stickers not functioning

🛠️ Restart the app to see if the stickers load properly after a fresh start. Sometimes, a simple restar... show fix »
Face filters not working

🛠️ Ensure that your device's camera permissions are enabled for the app. Go to Settings > Apps > B612 >... show fix »
Touch up option fails

🛠️ Restart the app and try using the touch-up option again. Sometimes, a restart can resolve temporary... show fix »
Skin whitening feature not working

🛠️ Adjust the intensity of the skin whitening effect. Sometimes, setting it too high can cause it to ap... show fix »
Blurry eyes after editing

🛠️ Adjust the sharpness settings after applying edits to enhance clarity. Look for a sharpness or clari... show fix »
 
Crashes
App crashes frequently

🛠️ Free up storage space on your device. Go to Settings > Storage and delete unnecessary files or apps... show fix »
 
Loading
Effects not loading

🛠️ Check your internet connection. Some effects may require a stable internet connection to load. Switc... show fix »
 
Storage
Can't save edited photos

🛠️ Check your device's storage space. If it's full, you won't be able to save new files. Free up space... show fix »
 
Slow
Long processing time for edits

🛠️ Reduce the resolution of the photos you are editing. Lower resolution images may process faster than... show fix »
 
Syncing
No quick way to send photos from Google Photos

🛠️ Manually download the photos from Google Photos to your device's gallery, then open them in B612 for... show fix »
 
Customization
Undo feature is lacking

🛠️ Make sure to save different versions of your edits as you go. This way, you can revert to a previous... show fix »
Inability to edit multiple faces

🛠️ Edit one face at a time and save the edited photo before moving on to the next face. This ensures th... show fix »
Repetitive filters and stickers

🛠️ Explore other editing apps that offer a wider variety of filters and stickers to enhance your creati... show fix »
 
Freezing
App gets stuck during use

🛠️ Close other applications running in the background to free up resources on your device, which can he... show fix »
 
Audio
Music options limited to app's selection

🛠️ Use a different app to add music to your videos after editing in B612. There are many free video edi... show fix »
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 Contact Support
Developer:
SNOW Corporation
Email:
  dl_b612_support@snowcorp.com
Website:
🌐 b612.snow.me
Terms/Privacy:
⚔️ https://terms.snow.me/b612/PrivacyPolicy
 Private Data B612 AI Photo&Video Editor collects from your Android
  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. control flashlight
  11. full network access
  12. control vibration
  13. prevent device from sleeping
  14. Google Play license check
  15. receive data from Internet

 Breakdown of Software Ratings
Positive experience
80.1%

Negative experience
14.6%

Neutral
5.3%

~ from our NLP analysis of 7,446,296 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $39.99 per item