fix problems on BeatSync [android]

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—— Run into issues on BeatSync? Get help pending when official support gets back to you!

BeatSync - Quick & Easy Videos
Info:
company: KineMaster, Video Editor Experts Group
: support@kinemaster.com
: www.kinemaster.com
: 1st, 2nd Floor, Solborn Building 21, Banpo-daero 24-gil, Seocho-gu Seoul, 06648 Republic of Korea
Chat with our AI-based BeatSync Support
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Audio issue

Cannot import own music

Fix: Check if the app has a feature to access your device's music library. Sometimes, permissions need to be granted for the app to access your m... ⇲

Limited music selection

Fix: Explore the app's settings to see if there are options to add more music sources or libraries. Some apps allow you to link to external music... ⇲

Inability to change music start point

Fix: Check if there is a timeline or audio editing feature in the app that allows you to adjust the start point of the music. Some apps have this... ⇲
 
Uploads issue

Exporting issues

Fix: Ensure that your device has enough storage space available for exporting videos. Clear some space if necessary by deleting unused apps or fi... ⇲

No option for video uploads

Fix: Check if the app has a feature to upload videos directly to social media or cloud storage. Sometimes, this feature is hidden in the sharing... ⇲
 
Glitches issue

Glitches when adding multiple photos

Fix: Try adding photos in smaller batches instead of all at once. This can help reduce the load on the app and minimize glitches. OR Ensure th... ⇲
 
Updates issue

No pro version available

Fix: Look for alternative apps that offer a pro version or premium features. There are many video editing apps available that provide more advanc... ⇲
 
UI issue

Watermark interference

Fix: Check if there is an option to remove the watermark in the app settings. Some apps allow users to remove watermarks by watching ads or throu... ⇲
 
Customization issue

Repetitive templates

Fix: Try customizing the existing templates by changing colors, text, and images to make them feel less repetitive. Personalizing templates can g... ⇲

Lack of customization options

Fix: Explore all the editing tools available in the app. Sometimes, features are not immediately obvious and may require digging into menus or se... ⇲

Limited editing capabilities

Fix: Familiarize yourself with all the features available in the app. Sometimes, users overlook tools that can enhance their editing experience.... ⇲
 
Freezing issue

BeatSync freezes during export

Fix: Ensure that your device is not running low on memory. Close other apps running in the background to free up resources before exporting. OR... ⇲
 
Compatibility issue

Compatibility issues with certain devices

Fix: Check for any available updates for both the app and your device's operating system. Compatibility issues are often resolved with updates.... ⇲
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 what users are saying
Good experience
83.9%

Bad experience
11.9%

Neutral
4.0%

~ from our NLP analysis of 28,253 combined software ratings.

 Private Data BeatSync collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. prevent device from sleeping
  8. update component usage statistics