—— Run into issues on Wings Sync? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Clear the app's cache and data as mentioned earlier. This can often resolve issues with apps crashing on startup. OR If the problem conti... ⇲
Fix: Ensure that your device's operating system is up to date. Go to Settings > System > System Update and check for updates. Also, check for upd... ⇲
Fix: Check if the app has a 'Save Settings' option in the equalizer menu. If it does, ensure you save your settings before disconnecting. If not,... ⇲
Fix: After customizing your touch controls, look for a 'Save' or 'Apply' button in the settings. Make sure to save your changes before disconnect... ⇲
Fix: Check the app settings for any volume control options. If none are available, consider using your device's volume settings to adjust the ove... ⇲
Fix: After setting your gestures, ensure you save the settings if there is an option to do so. If not, try clearing the app's cache and data as a... ⇲
Fix: Restart your Bluetooth connection. Turn off Bluetooth on your device, wait a few seconds, and then turn it back on. Reconnect to your earbud... ⇲
Fix: Ensure that your earbuds are in pairing mode. Refer to the user manual for instructions on how to put them in pairing mode. Then, try reconn... ⇲
Fix: Ensure that there are no other Bluetooth devices nearby that may interfere with the connection. Try turning off other Bluetooth devices and... ⇲
Fix: Make sure your earbuds are fully charged and in pairing mode before opening the app. This can help establish a connection more reliably. O... ⇲
Fix: Ensure that your device's Bluetooth is functioning properly. Restart your device and try connecting again. Also, check for any software upda... ⇲
Fix: Check your device's battery optimization settings. Go to Settings > Battery > Battery Optimization and ensure that Wings Sync is not optimiz... ⇲
Fix: Check if your device meets the minimum system requirements for the app. If it does, try clearing the app's cache and data as a first step.... ⇲
Fix: Regularly check the app store for updates. Sometimes, developers release fixes without prior announcements. OR Follow online forums or co... ⇲
Fix: Explore the app settings thoroughly to ensure you are not missing any hidden options for touch controls. Sometimes, advanced settings are lo... ⇲
Fix: Look for a 'Settings' or 'Customize' option within the app. If it is not available, try reinstalling the app to see if it restores customiza... ⇲