fix problems on Webfic [android]

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—— Run into issues on Webfic? Get help pending when official support gets back to you!

Webfic - Fantastic Reading
Info:
company: DIANZHONG TECHNOLOGY SINGAPORE PTE. LTD.
: webficnovel@gmail.com
: www.webfic.com
: 2 VENTURE DRIVE #11-31 VISION EXCHANGE SINGAPORE
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Bugs issue

Frequent grammar and punctuation errors

Fix: Take note of specific errors and keep a personal log. If you encounter a pattern, you can use this information to better understand the writ... ⇲

Loss of coins when navigating chapters

Fix: Before navigating away from a chapter, ensure that you have completed any necessary actions, such as saving your progress or confirming your... ⇲

Points disappear without explanation

Fix: Keep a detailed log of your points balance and any actions you take that may affect it. This can help you identify patterns or specific acti... ⇲
 
Content issue

Repetitive content

Fix: Try to diversify your reading choices by exploring different genres or authors within the app. This can help you find fresh content and redu... ⇲

Books removed without warning

Fix: Regularly check for updates or announcements within the app regarding book availability. This can help you stay informed about any changes.... ⇲

Confusing character names

Fix: Create a character list or glossary for yourself as you read. Jot down names and brief descriptions to help you keep track of who is who.... ⇲

High frequency of new character introductions

Fix: Take notes on new characters as they are introduced. This can help you remember their roles and relationships within the story. OR If the... ⇲

Lack of editing and proofreading

Fix: Adjust your reading expectations and focus on the overall story rather than the technical aspects. This can help you enjoy the narrative des... ⇲

Difficult to track story progression

Fix: Use bookmarks or notes within the app, if available, to mark your place and any important plot points. This can help you keep track of where... ⇲
 
Payments issue

Limited options to earn points

Fix: Check the app regularly for any new features or events that may offer additional ways to earn points. Participating in community challenges... ⇲

Unclear pricing structure for books

Fix: Take screenshots of the pricing information and any promotional offers you encounter. This can help you compare prices and make informed dec... ⇲
 
Ads issue

Ads take too long to load

Fix: Try clearing the app's cache to improve performance. Go to your device's settings, find the app, and clear the cache. This can help speed up... ⇲
 
Performance issue

Inconsistent app performance

Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix bugs and improve performance. Check the Googl... ⇲
 
Support issue

Poor customer service

Fix: Utilize any available self-help resources within the app, such as FAQs or troubleshooting guides, to resolve issues independently. OR Eng... ⇲
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 what users are saying
Good experience
91.0%

Neutral
5.6%

Bad experience
3.4%

~ from our NLP analysis of 163,929 combined software ratings.

 Private Data Webfic collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. connect and disconnect from Wi-Fi
  9. full network access
  10. change your audio settings
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $399.99 per item