fix problems on Oura [android]

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—— Run into issues on Oura? Get help pending when official support gets back to you!

Oura
Info:
company: Oura Health Ltd
: support@ouraring.com
: ouraring.com
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UI issue

poor user interface design

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. 2. Customize your das... ⇲
 
Bugs issue

inconsistent sleep tracking

Fix: 1. Ensure proper wear: Make sure you are wearing the Oura ring correctly and that it fits snugly on your finger. 2. Review sleep settings:... ⇲

inaccurate activity tracking

Fix: 1. Ensure proper wear: Make sure the Oura ring is worn correctly and fits snugly. 2. Update activity settings: Check the app settings to en... ⇲

inability to track short naps

Fix: 1. Manually log naps: Use the manual logging feature in the app to record short naps. 2. Adjust sleep settings: Check if there are any sett... ⇲
 
Updates issue

removal of features without notice

Fix: 1. Stay updated: Regularly check for app updates and release notes to stay informed about any changes. 2. Explore alternative features: If... ⇲

no changelogs for updates

Fix: 1. Check app store: Sometimes, the Google Play Store may provide update details. Check the app page for any notes. 2. Follow community foru... ⇲
 
Permissions issue

limited access to real data

Fix: 1. Explore app settings: Go to the app settings and check if there are options to enable more detailed data tracking or reporting. 2. Sync... ⇲
 
Data issue

missing historical data

Fix: 1. Check sync settings: Ensure that your Oura ring is syncing properly with the app. Go to Settings > Sync and make sure it is enabled. 2.... ⇲
 
Customization issue

difficulty in editing tags

Fix: 1. Access the tagging feature: Go to the section where you can add or edit tags and ensure you are following the correct steps as outlined i... ⇲

lack of customization options

Fix: 1. Explore app settings: Go through the app settings to see if there are any hidden customization options available. 2. Use available featu... ⇲
 
Battery issue

battery drain issues

Fix: 1. Adjust sync frequency: Go to the app settings and reduce the frequency of syncing if possible. 2. Turn off unnecessary features: Disable... ⇲
 
Network issue

manual connection required

Fix: 1. Check Bluetooth settings: Ensure Bluetooth is enabled on your device and that the Oura ring is within range. 2. Forget and reconnect: Go... ⇲
 
Notifications issue

notifications during sleep

Fix: 1. Adjust notification settings: Go to the app settings and turn off notifications during sleep hours. 2. Enable Do Not Disturb: Activate t... ⇲
 
Support issue

no support for night shift workers

Fix: 1. Manually adjust sleep settings: If the app allows, manually set your sleep schedule to reflect your night shift hours. 2. Use sleep tags... ⇲

slow customer support

Fix: 1. Utilize help resources: Check the app's help section or FAQ for answers to common questions. 2. Use community forums: Look for user foru... ⇲
 
Compatibility issue

Oura compatibility issues

Fix: 1. Check device compatibility: Ensure your device meets the minimum requirements for the Oura app. 2. Update your device: Make sure your An... ⇲
 
Syncing issue

data erasure after syncing

Fix: 1. Check sync settings: Ensure that your sync settings are configured correctly to prevent data loss. 2. Backup data: Regularly export or b... ⇲
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 what users are saying
Good experience
82.7%

Bad experience
11.5%

Neutral
5.7%

~ from our NLP analysis of 18,971 combined software ratings.

 Private Data Oura collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view network connections
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. full network access
  11. run at startup
  12. reorder running apps
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet