fix problems on NordVPN [android]

—— Run into issues on NordVPN? Get help pending when official support gets back to you!

NordVPN – fast VPN for privacy

Info:

company: Nord Security

: support@nordvpn.com

: nordvpn.com

: PH F&F TOWER, 50th Street & 56th Street, Suite #32-D, Floor 32, Panama City, Republic of Panama

Chat with our AI-based NordVPN Support

🛠️ Common NordVPN Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Email links do not function

Fix: Check your email client settings to ensure that links are enabled. Sometimes, security settings can block links from being clickable. If you... ⇲

91% of users had this problem

Horrible refund process

Fix: To initiate a refund, log into your NordVPN account on their website. Navigate to the 'Billing' section and look for the 'Refund' option. Fo... ⇲

Support issue

Chat option fails

Fix: Ensure that your internet connection is stable. If the chat option is not loading, try refreshing the page or clearing your browser's cache.... ⇲

Network issue

Connection bugs out

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue p... ⇲

Mesh net feature stops working

Fix: Ensure that your device is updated to the latest version of the NordVPN app. Sometimes, features may not work properly if the app is outdate... ⇲

NordVPN gets stuck in connection loop

Fix: Force close the NordVPN app and restart it. On Android, you can do this by going to Settings > Apps > NordVPN > Force Stop. Then reopen the... ⇲

Constant disconnections

Fix: Change the VPN protocol in the app settings. Go to Settings > Protocol and try switching between options like OpenVPN and IKEv2. Different p... ⇲

Requires frequent refreshing

Fix: Ensure that your device's software is up to date. Go to Settings > System > Software Update and check for any available updates. Keeping you... ⇲

Slow connection speeds

Fix: Switch to a different server location within the NordVPN app. Some servers may be overloaded, so trying a less crowded server can improve sp... ⇲

NordVPN disables internet connection

Fix: Check the app's settings for the 'Kill Switch' feature. If enabled, this feature will block internet access if the VPN connection drops. You... ⇲

Connectivity issues with certain apps

Fix: Try using the split tunneling feature in NordVPN, which allows you to choose which apps use the VPN connection. This can help with connectiv... ⇲

Inability to reconnect automatically

Fix: Check the app settings for an option to enable automatic reconnection. This is usually found under 'Settings' > 'Advanced' > 'Auto-connect.'... ⇲

Region restrictions cause connection problems

Fix: Try connecting to a different server in the same region. Sometimes, specific servers may be blocked, so switching to another server can help... ⇲

NordVPN frequently disconnects

Fix: Change the VPN protocol in the app settings. Switching between protocols like OpenVPN and IKEv2 can sometimes provide a more stable connecti... ⇲

Requires manual intervention to reconnect

Fix: Enable the 'Auto-connect' feature in the app settings. This will allow the app to automatically reconnect when the connection drops, reducin... ⇲

Notifications issue

Notifications turned back on after update

Fix: Go to your device's Settings > Apps > NordVPN > Notifications and manually turn off notifications again after an update. This setting may re... ⇲

Payments issue

Double charging issue

Fix: Check your payment method and transaction history to confirm if you were indeed charged twice. If so, document the charges and the dates the... ⇲

Ads issue

Excessive advertising notifications

Fix: Check the app settings to see if there is an option to disable promotional notifications. This can often be found under 'Settings' or 'Notif... ⇲