fix problems on Disney Magic Timer [android]

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—— Run into issues on Disney Magic Timer ? Get help pending when official support gets back to you!

Disney Magic Timer by Oral-B
Info:
company: P&G Health Care
: pghealthcare.im@pg.com
: oralb.com
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Freezing issue

Disney Magic Timer freezes

Fix: 1. Restart the app: Close the Disney Magic Timer app completely and then reopen it. This can often resolve temporary freezing issues. 2. Cl... ⇲
 
Slow issue

Long lags between screens

Fix: 1. Close background apps: Close any unnecessary apps running in the background to free up system resources. 2. Restart the app: Close and r... ⇲
 
Bugs issue

Disney Magic Timer does not register multiple brushes

Fix: 1. Ensure proper usage: Make sure you are using the brushes correctly as per the app's instructions. 2. Restart the app: Close and reopen t... ⇲

Scanning function is unreliable

Fix: 1. Ensure good lighting: Make sure you are in a well-lit area when using the scanning function, as poor lighting can affect the camera's abi... ⇲

Timer cannot be restarted

Fix: 1. Manually reset the timer: If the timer is stuck, try closing the app and reopening it to reset the timer. 2. Check for app updates: Some... ⇲

Disney Magic Timer does not count second brush of the day

Fix: 1. Ensure proper usage: Make sure you are using the brushes correctly as per the app's instructions. 2. Restart the app: Close and reopen t... ⇲
 
Camera issue

Camera does not launch

Fix: 1. Check app permissions: Go to Settings > Apps > Disney Magic Timer > Permissions and ensure that the app has permission to access the came... ⇲
 
Backup issue

No cloud save

Fix: 1. Regularly back up your device: Use your device's backup feature to save app data periodically. This can help prevent data loss. 2. Manua... ⇲
 
Syncing issue

Inability to sync progress across devices

Fix: 1. Use the same Google account: Ensure you are logged into the same Google account on both devices, as some apps sync data through your acco... ⇲
 
Glitches issue

Repeated stickers

Fix: 1. Clear app cache: Go to Settings > Apps > Disney Magic Timer > Storage > Clear Cache to remove any temporary files that may be causing the... ⇲
 
Crashes issue

Disney Magic Timer crashes

Fix: 1. Update the app: Make sure you have the latest version of the app installed from the Google Play Store. 2. Clear app data: Go to Settings... ⇲
 
Loading issue

Background images do not load

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as background images may require data to load. 2. Clear app cac... ⇲
 
Settings issue

No instructions during brush mode

Fix: 1. Explore settings: Check the app settings for any tutorial or help options that may provide guidance. 2. Look for in-app hints: Sometimes... ⇲
 
Customization issue

Limited character variety

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new characters may be added in updates. 2. Explore all available op... ⇲

No customization options

Fix: 1. Explore all settings: Check the app settings thoroughly to see if there are any hidden customization options available. 2. Engage with t... ⇲
 
UI issue

No way to exit program easily

Fix: 1. Use the back button: Press the back button on your device to navigate back through the app until you reach the home screen. 2. Use the r... ⇲
 
Updates issue

Fun facts scroll while downloading updates

Fix: 1. Wait for the update to complete: Allow the update to finish downloading, as this may be a temporary issue. 2. Restart the app: If the sc... ⇲
 
Compatibility issue

Cannot access new characters

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new characters may be added in updates. 2. Explore all available op... ⇲
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 what users are saying
Good experience
79.5%

Bad experience
13.9%

Neutral
6.5%

~ from our NLP analysis of 58,029 combined software ratings.

 Private Data Disney Magic Timer collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. view network connections
  5. full network access
  6. run at startup
  7. prevent device from sleeping

  Cost of Subscriptions
  1. $0.99 - $3.99 per item