fix problems on Harry Potter [android]

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—— Run into issues on Harry Potter? Get help pending when official support gets back to you!

Harry Potter: Puzzles & Spells
Info:
company: Zynga
: android.support@zynga.com
: www.zynga.com
: 1200 Park Place, San Mateo, CA
Chat with our AI-based Harry Potter Support
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Gameplay issue

Difficulty increases significantly without additional moves

Fix: Focus on creating special items like bombs or line clears early in the game to maximize your moves' effectiveness. OR Plan your moves ahe... ⇲

Low number of moves for complex puzzles

Fix: Prioritize clearing obstacles that block your progress early in the game to make the most of your limited moves. OR Use power-ups strateg... ⇲

Limited opportunities to earn coins

Fix: Participate in special events or challenges that might offer coins as rewards. OR Check for daily login bonuses or streaks that might pro... ⇲

Repetitive puzzles

Fix: Try to set personal challenges or goals to make repetitive puzzles more engaging, such as completing a level with a specific number of moves... ⇲

Unclear targeting by game mechanics

Fix: Spend time in practice or tutorial modes, if available, to better understand the targeting mechanics and improve your accuracy. OR Look f... ⇲

Frustrating gameplay experience due to changes

Fix: Adapt your gameplay strategy to accommodate changes by experimenting with different approaches and techniques. OR Engage with online comm... ⇲
 
Ads issue

Removal of options to earn coins through ads

Fix: Engage in daily challenges or events that might offer coins as rewards to compensate for the loss of ad-based earnings. OR Complete level... ⇲
 
Crashes issue

Game crashes during animations

Fix: Lower the graphics settings in the game if available, as this can reduce the load on your device and prevent crashes. OR Ensure your devi... ⇲

Loss of streaks and bonuses due to crashes

Fix: Regularly back up your game progress to a cloud service to minimize the impact of crashes on your streaks and bonuses. OR Avoid playing t... ⇲
 
Glitches issue

Glitches causing loss of progress

Fix: Regularly save your game progress by connecting it to a cloud service or social media account, if available. OR After completing a level,... ⇲
 
UI issue

Unresponsive buttons for extra moves

Fix: Calibrate your device's touch screen by going to Settings > Display > Touch Sensitivity, if available, to improve responsiveness. OR Rest... ⇲
 
Slow issue

Game slows down over time

Fix: Clear the app cache regularly to remove temporary files that might be slowing down the game. OR Restart your device periodically to clear... ⇲
 
Updates issue

Forced updates with no improvements

Fix: Ensure you have enough storage space on your device before updating, as lack of space can cause issues post-update. OR Read update notes... ⇲
 
Payments issue

Pay-to-win mechanics

Fix: Focus on improving your skills and strategies to progress without spending money, such as learning to use power-ups effectively. OR Engag... ⇲

Loss of earned bonuses after spending money

Fix: Take screenshots of your bonuses and purchases as proof in case of discrepancies, which can help you track what you should have. OR Avoid... ⇲
 
Support issue

Inability to contact support easily

Fix: Check the app's settings or help section for any available contact options, such as email or in-app support forms. OR Look for community... ⇲
 
Freezing issue

Game locks up frequently

Fix: Ensure your device is not overheating, as this can cause apps to lock up. Play in a cool environment and avoid using your device while charg... ⇲
 
Bugs issue

Frequent bugs and technical issues

Fix: Keep your device's operating system and the game updated to the latest versions to reduce the likelihood of encountering bugs. OR Clear t... ⇲
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 what users are saying
Good experience
93.6%

Bad experience
4.4%

Neutral
1.9%

~ from our NLP analysis of 870,681 combined software ratings.

 Private Data Harry Potter collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. control vibration
  8. prevent device from sleeping
  9. modify system settings
  10. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $169.99 per item