fix problems on TripIt [android]

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—— Run into issues on TripIt? Get help pending when official support gets back to you!

TripIt: Travel Planner
Info:
company: TripIt, Inc.
: support@tripit.com
: www.tripit.com
: 601 108th Ave NE Suite 1000 Bellevue, WA 98004
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Messages issue

Error messages when saving

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as saving data requires connectivity. Try switching between... ⇲
 
Bugs issue

Inability to delete duplicate entries

Fix: 1. Manually delete duplicates: Open the TripIt app, go to the trip where duplicates are present, tap on the duplicate entry, and select 'Del... ⇲
 
Settings issue

Limited document attachment in free version

Fix: 1. Use alternative storage: Instead of attaching documents directly in TripIt, consider using cloud storage services like Google Drive or Dr... ⇲
 
Features issue

No automatic parsing from Airbnb

Fix: 1. Manually add Airbnb reservations: Open the TripIt app, tap on 'Add Trip', and enter your Airbnb reservation details manually. 2. Use ema... ⇲

Issues with trip sharing

Fix: 1. Check sharing settings: Ensure that you have the correct sharing settings enabled for your trips. Go to the trip details and verify the s... ⇲

Missing features for complex itineraries

Fix: 1. Simplify itineraries: Break down complex trips into smaller, manageable segments to better utilize the app's features. 2. Use notes: Add... ⇲
 
Search issue

No search function on Android

Fix: 1. Use the web version: Access TripIt through a web browser on your device, where the search function may be available. 2. Organize trips:... ⇲
 
UI issue

Widget does not display trips

Fix: 1. Remove and re-add the widget: Long press on the widget, select 'Remove', and then re-add it from the widget menu to refresh its data. 2.... ⇲

Limited user experience

Fix: 1. Explore app settings: Go through the app settings to familiarize yourself with available features and options. 2. Use the web version: T... ⇲
 
Syncing issue

Inconsistent syncing with website

Fix: 1. Check internet connection: Ensure you have a stable internet connection on both the app and the website. 2. Refresh the app: Pull down o... ⇲

TripIt does not reflect changes made

Fix: 1. Refresh the app: Pull down on the main screen to refresh the app and sync any changes. 2. Log out and log back in: This can help re-esta... ⇲
 
Freezing issue

Frequent freezing on loading

Fix: 1. Clear app cache: Go to Settings > Apps > TripIt > Storage > Clear Cache to remove temporary files that may be causing freezing. 2. Resta... ⇲
 
Customization issue

Lack of customization options

Fix: 1. Use notes: Utilize the notes feature within trips to add personalized information or reminders. 2. Organize trips: Create separate trips... ⇲
 
Compatibility issue

No integration with Google Calendar

Fix: 1. Manually add events: Open Google Calendar and manually input your TripIt itinerary details. 2. Use email forwarding: Forward your TripIt... ⇲
 
Support issue

Slow customer support

Fix: 1. Use help resources: Check the TripIt help center or FAQ section for answers to common questions. 2. Explore community forums: Look for u... ⇲
 
Updates issue

Inability to manually update points

Fix: 1. Use the app's notes feature: Keep track of your points manually in the notes section of your trips. 2. Log points in a separate app: Con... ⇲

TripIt not opening after updates

Fix: 1. Restart your device: A restart can resolve issues caused by updates. 2. Clear app cache: Go to Settings > Apps > TripIt > Storage > Clea... ⇲

Inability to revert to previous versions

Fix: 1. Check for backups: If you have a backup of your device, you may be able to restore the app to a previous version. 2. Use the web version... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
4.0%

Neutral
2.2%

~ from our NLP analysis of 84,173 combined software ratings.

 Private Data TripIt collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read calendar events plus confidential information
  4. add or modify calendar events and send email to guests without owners' knowledge
  5. read your contacts
  6. approximate location (network-based)
  7. precise location (GPS and network-based)
  8. view Wi-Fi connections
  9. view network connections
  10. create accounts and set passwords
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. full network access
  14. read sync settings
  15. run at startup
  16. control vibration
  17. prevent device from sleeping
  18. toggle sync on and off
  19. Google Play license check
  20. read Google service configuration
  21. receive data from Internet

  Cost of Subscriptions
  1. $48.99 per item