fix problems on The Spike [android]

—— Run into issues on The Spike? Get help pending when official support gets back to you!

The Spike - Volleyball Story

Info:

company: SUNCYAN

: support@suncyan.com

: www.suncyan.com

Chat with our AI-based The Spike Support

🛠️ Common The Spike Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

loading screen issue while offline

Fix: Try connecting to a stable internet connection and load the game. Once loaded, you can switch back to offline mode if needed. OR Clear th... ⇲

5% of users had this problem

setter freezes during gameplay

Fix: Ensure your device is not running low on memory. Close any background apps to free up resources before starting the game. OR Lower the gr... ⇲

16% of users had this problem

Gameplay issue

recruitment system is unbalanced

Fix: Focus on leveling up your existing characters to improve their performance rather than relying solely on new recruits. This can help balance... ⇲

ball goes through the net after blocking

Fix: Check for any updates to the game. Sometimes, bugs are fixed in newer versions. Go to the Google Play Store, search for The Spike, and updat... ⇲

inconsistent spike timing

Fix: Practice the timing in training mode to get a better feel for the spike mechanics. This can help improve your timing during actual matches.... ⇲

Network issue

requires mobile network to play after update

Fix: Check the game settings for any options to play offline. Some games have a mode that allows offline play even after updates. OR If offlin... ⇲

Syncing issue

save/load file feature not functioning

Fix: Check if the app has the necessary permissions to access storage. Go to your device settings, find The Spike in the app list, and ensure sto... ⇲

progress disappears after update

Fix: Check if the game has a cloud save feature and ensure it is enabled. This can help prevent loss of progress in future updates. OR If prog... ⇲

save/load file feature not working

Fix: Check if the app has the necessary permissions to access storage. Go to your device settings, find The Spike in the app list, and ensure sto... ⇲

progress disappearing after update

Fix: Check if the game has a cloud save feature and ensure it is enabled. This can help recover lost progress after updates. OR If progress is... ⇲

Payments issue

character purchase with volleyball points fails

Fix: Ensure you have enough volleyball points for the purchase. Check your points balance in the shop before attempting to buy a character. OR... ⇲

character purchase issue with volleyball points

Fix: Ensure you have enough volleyball points by checking your balance in the store. If you have enough, try restarting the app and attempting th... ⇲

Slow issue

game lags during play

Fix: Close other applications running in the background to free up system resources. This can help improve game performance. OR Reduce the gra... ⇲

Camera issue

camera zooms in too much

Fix: Check the game settings for any camera options. Adjust the camera settings if available to achieve a better view during gameplay. OR Try... ⇲

UI issue

missing training mode indicators

Fix: Restart the game to see if the indicators reappear. Sometimes, a restart can refresh the game and restore missing elements. OR Check the... ⇲

missing white circles in training mode

Fix: Restart the training mode session. Sometimes, elements may not load properly, and a restart can fix this issue. OR Clear the app cache to... ⇲

Settings issue

language settings issue with linking service

Fix: Go to the game settings and manually change the language settings to your preferred language. This may resolve linking issues. OR Clear t... ⇲

default language issue when logging in

Fix: Check your device language settings. Go to Settings > System > Languages & input and ensure your preferred language is set as default. OR... ⇲

Compatibility issue

low-end device performance problems

Fix: Lower the graphics settings in the game to improve performance on low-end devices. This can help reduce lag and improve gameplay. OR Clos... ⇲

optimization issues on low-end devices

Fix: Lower the graphics settings in the game to improve performance. This can help the game run smoother on low-end devices. OR Close other ap... ⇲

Crashes issue

game crashes when opening settings

Fix: Clear the app cache to resolve any temporary issues. Go to Settings > Apps > The Spike > Storage > Clear Cache. OR Reinstall the game. Un... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.5%

Bad experience

11.3%

Neutral

3.2%

~ from our NLP analysis of 482,320 combined software ratings.

Private Data The Spike collects from your Android

view network connections
full network access
run at startup
prevent device from sleeping

Cost of Subscriptions

$0.49 - $34.99 per item