fix problems on Dashlane [android]

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Dashlane - Password Manager
Info:
company: Dashlane
: support@dashlane.com
: www.dashlane.com
: 44 W 18th St 10011 New York, NY, United States
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Payments issue

Limited functionality without subscription

Fix: 1. Familiarize yourself with the features available in the free version by checking the Dashlane website or app documentation. This will hel... ⇲

Cannot copy and paste passwords without payment

Fix: 1. As a workaround, manually type the passwords into the login fields instead of copying and pasting. This can be tedious but allows you to... ⇲

Unfair restrictions for long-time users

Fix: 1. Review the current features and adapt your usage to maximize what is still available. 2. Consider providing feedback through the app's fe... ⇲

Inability to edit passwords without subscription

Fix: 1. As a workaround, you can delete the existing password and re-enter it with the correct information. 2. Keep a secure note in a separate a... ⇲

Forced to switch to another password manager due to restrictions

Fix: 1. Evaluate the features of the new password manager to ensure it meets your needs. 2. If you still want to use Dashlane, consider subscribi... ⇲
 
Login issue

Dashlane logs out frequently

Fix: 1. Check the app's auto-lock settings under 'Settings' > 'Security' and adjust the timeout duration to a longer period. 2. Ensure that your... ⇲

Requires re-signing in frequently

Fix: 1. Adjust the auto-lock settings in 'Settings' > 'Security' to a longer duration to reduce the frequency of sign-ins. 2. Ensure that your de... ⇲
 
Compatibility issue

Inconsistent performance on mobile devices

Fix: 1. Ensure that your device is running the latest version of Android and that the Dashlane app is updated to the latest version from the Goog... ⇲
 
Updates issue

Removal of features from free version

Fix: 1. Review the current features available in the free version and adapt your usage accordingly. Focus on the features that are still availabl... ⇲

Performance issues with recent updates

Fix: 1. Clear the app cache by going to 'Settings' > 'Apps' > 'Dashlane' > 'Storage' > 'Clear Cache'. This can help resolve performance issues. 2... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize the Dashlane help center and community forums for troubleshooting tips and solutions shared by other users. 2. Check for FAQs or... ⇲
 
Crashes issue

Dashlane freezes or crashes

Fix: 1. Clear the app cache by going to 'Settings' > 'Apps' > 'Dashlane' > 'Storage' > 'Clear Cache'. This can help resolve freezing issues. 2. E... ⇲
 
Syncing issue

Difficulties syncing across devices

Fix: 1. Ensure that you are logged into the same Dashlane account on all devices. 2. Check your internet connection on all devices to ensure they... ⇲
 
Ads issue

Annoying pop-up windows

Fix: 1. Check the app settings for any options to disable pop-up notifications or prompts. Go to 'Settings' > 'Notifications' and adjust your pre... ⇲
 
Network issue

Browser plug-in works intermittently

Fix: 1. Ensure that the browser plug-in is updated to the latest version. Check the browser's extension settings for updates. 2. Clear the browse... ⇲
 
Storage issue

Limited password storage in free version

Fix: 1. Prioritize which passwords are most important to store in the free version and delete any that are less critical. 2. Use a temporary note... ⇲
 
Security issue

Dashlane does not remember master password for long periods

Fix: 1. Ensure that the app's auto-lock settings are configured to a longer duration in 'Settings' > 'Security'. 2. Check if your device's batter... ⇲
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 what users are saying
Good experience
90.0%

Bad experience
7.0%

Neutral
3.0%

~ from our NLP analysis of 223,824 combined software ratings.

 Private Data Dashlane collects from your Android
  1. take pictures and videos
  2. view network connections
  3. full network access
  4. control Near Field Communication
  5. run at startup
  6. draw over other apps
  7. prevent device from sleeping
  8. receive data from Internet

  Cost of Subscriptions
  1. $3.49 - $119.99 per item