fix problems on Healthy Benefits+ [android]

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—— Run into issues on Healthy Benefits+? Get help pending when official support gets back to you!

Healthy Benefits+
Info:
company: Solutran, Inc.
: support@healthybenefitsplus.com
: healthybenefitsplus.com
Chat with our AI-based Healthy Benefits+ Support
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Bugs issue

Inaccurate item scanning

Fix: 1. Ensure good lighting: Make sure you are scanning items in a well-lit area to improve the camera's ability to read barcodes accurately.... ⇲

Items marked as available but out of stock at checkout

Fix: 1. Refresh the app: Close and reopen the app to refresh the inventory data, which may resolve discrepancies. OR 2. Check back later: Inve... ⇲

Inconsistent item eligibility

Fix: 1. Review eligibility criteria: Check the app's guidelines or FAQs for information on item eligibility to understand any restrictions. OR... ⇲

Malfunctioning digital card

Fix: 1. Refresh the app: Close and reopen the app to see if the digital card loads correctly after a refresh. OR 2. Check for updates: Ensure... ⇲
 
Slow issue

Slow loading times

Fix: 1. Restart the app: Close the app completely and reopen it to see if that improves loading times. OR 2. Free up device storage: Check you... ⇲
 
Payments issue

Balance discrepancies

Fix: 1. Refresh your account balance: Log out of the app and log back in to refresh your account information and balance. OR 2. Review transac... ⇲

No option for multiple payment methods

Fix: 1. Use a single payment method: If the app only allows one payment method, ensure you have the preferred method set up correctly in your acc... ⇲

Error messages during checkout

Fix: 1. Check your internet connection: Ensure you have a stable internet connection before attempting to checkout. OR 2. Review your cart: Ma... ⇲

Unclear charges at checkout

Fix: 1. Review your cart: Before checking out, carefully review the items and their prices to ensure everything is correct. OR 2. Check for ad... ⇲
 
Login issue

Unable to save login information

Fix: 1. Check app permissions: Go to your device's Settings > Apps > Healthy Benefits+ > Permissions and ensure that the app has permission to ac... ⇲

Frequent logouts

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix logout issues. OR 2. Avoid using battery... ⇲
 
Freezing issue

Healthy Benefits+ freezes during use

Fix: 1. Restart your device: Sometimes, a simple restart can resolve freezing issues by clearing temporary glitches. OR 2. Uninstall and reins... ⇲
 
Compatibility issue

Limited store options

Fix: 1. Use the search function: Utilize the search feature in the app to find specific stores that may not be immediately visible. OR 2. Chec... ⇲
 
Support issue

Lack of customer support response

Fix: 1. Use in-app support: Check if the app has a support or help section that may provide answers to common questions. OR 2. Try different c... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. OR 2. Use the se... ⇲
 
Account issue

Inability to access account information

Fix: 1. Log out and log back in: Sometimes, logging out and back in can refresh your account access and resolve issues. OR 2. Clear app cache:... ⇲

Problems with password management

Fix: 1. Use a password manager: Consider using a password manager to securely store and manage your passwords. OR 2. Reset your password: If y... ⇲
 
Updates issue

Glitches after updates

Fix: 1. Clear app cache: After an update, go to Settings > Apps > Healthy Benefits+ > Storage > Clear Cache to resolve glitches. OR 2. Restart... ⇲
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 what users are saying
Good experience
86.2%

Bad experience
9.1%

Neutral
4.7%

~ from our NLP analysis of 108,706 combined software ratings.

 Private Data Healthy Benefits+ collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view network connections
  8. control flashlight
  9. full network access
  10. control vibration
  11. prevent device from sleeping
  12. receive data from Internet