fix problems on FLIO [android]

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—— Run into issues on FLIO? Get help pending when official support gets back to you!

FLIO – Your travel assistant
Info:
company: Flio Ltd
: customercare@sostravel.com
: www.flio.com
: FLIO Germany GmbH Hongkongstraße 7 20457 Hamburg GERMANY
Chat with our AI-based FLIO Support
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Syncing issue

Flight history lost

Fix: If your flight history is missing, try logging out of the app and then logging back in. This can sometimes refresh your account data and res... ⇲
 
Network issue

API errors prevent adding flights

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to API errors. Go to the Google Play Store and chec... ⇲

Unreliable flight tracking

Fix: Cross-reference flight information with official airline websites or other flight tracking apps to ensure accuracy. This can help you stay i... ⇲
 
Bugs issue

Inaccurate airport information

Fix: Verify the airport information through official airport websites or other reliable travel resources. If you find discrepancies, note them do... ⇲
 
UI issue

Difficult to navigate

Fix: Familiarize yourself with the app's layout by spending some time exploring each section. Take notes on where key features are located to imp... ⇲

Unresponsive interface

Fix: Try restarting your device. This can often resolve temporary glitches that cause apps to become unresponsive. OR Clear the app cache as m... ⇲
 
Crashes issue

Frequent crashes

Fix: Make sure your device's operating system is up to date. Go to your device settings, check for system updates, and install any available upda... ⇲
 
Support issue

Poor customer support

Fix: Look for community forums or user groups online where you can share experiences and solutions with other users. This can provide alternative... ⇲
 
Updates issue

Outdated maps

Fix: Check if there is an option within the app to update maps or download new map data. This is often found in the settings or under a 'Maps' se... ⇲

Missing terminal and gate information

Fix: Check the official airport website or contact the airline directly for the most accurate and up-to-date terminal and gate information. OR... ⇲
 
Customization issue

Inability to edit itineraries

Fix: Check if there is an option to create a new itinerary instead of editing the existing one. This can serve as a workaround until editing feat... ⇲
 
Ads issue

Excessive advertisements

Fix: Look for an option in the app settings to reduce or disable ads, if available. Some apps offer a premium version that removes ads for a fee.... ⇲
 
Notifications issue

Notifications for irrelevant services

Fix: Go to the app settings and adjust your notification preferences. Disable notifications for services that do not interest you. OR Uninstal... ⇲
 
Backup issue

No option to export data

Fix: Manually copy important information from the app to a document or note-taking app on your device. This can serve as a temporary workaround f... ⇲
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 what users are saying
Bad experience
81.8%

Good experience
16.8%

Neutral
0.8%

~ from our NLP analysis of 4,542 combined software ratings.

 Private Data FLIO collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read your contacts
  4. modify your contacts
  5. approximate location (network-based)
  6. precise location (GPS and network-based)
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet