fix problems on Ayat [android]

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—— Run into issues on Ayat? Get help pending when official support gets back to you!

Ayat - Al Quran
Info:
company: KING SAUD UNIVERSITY
: quran@ksu.edu.sa
: quran.ksu.edu.sa
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UI issue

Cannot access features in split screen

Fix: Ensure that your device supports split-screen mode. If it does, try opening the Ayat app first, then open the second app you want to use in... ⇲

Confusing interface

Fix: Take some time to explore the app's settings and features. Often, familiarizing yourself with the layout can help ease confusion. Look for a... ⇲

Translation not visible with mushaf

Fix: Ensure that the translation feature is enabled in the app settings. Sometimes, updates may reset preferences, so check if you need to turn i... ⇲

Inability to scroll both Arabic and English simultaneously

Fix: Check the app settings to see if there is an option to enable simultaneous scrolling. Some apps have this feature but may require activation... ⇲
 
Loading issue

Long loading times

Fix: Check your internet connection. A slow or unstable connection can cause long loading times. Try switching to a different Wi-Fi network or us... ⇲
 
Bugs issue

Internal error messages

Fix: If you encounter internal error messages, try restarting the app. If the issue continues, clear the app's cache and data as mentioned earlie... ⇲
 
Syncing issue

Lost bookmarks

Fix: If you have lost bookmarks, check if the app has a backup feature. Some apps allow you to restore previous settings or bookmarks from a back... ⇲
 
Updates issue

Removed essential features

Fix: Check the app's settings to see if the features are hidden or moved to a different section. Sometimes, updates change the layout but do not... ⇲

Delay feature removed

Fix: Check the app settings to see if the delay feature is hidden or moved to a different section. Sometimes, updates change the layout but do no... ⇲

User experience significantly degraded

Fix: Take some time to explore the app's settings and features. Familiarizing yourself with the layout can help improve your experience. Look for... ⇲
 
Customization issue

Page turning direction changed

Fix: Check the app settings for an option to change the page turning direction back to your preference. Some apps allow you to customize this fea... ⇲

Darker page background

Fix: Check the app settings for a theme or display option. Many apps allow you to switch between light and dark modes, which can change the backg... ⇲
 
Audio issue

Audio feature missing

Fix: Check the app settings to see if the audio feature is disabled. If it is not available, try reinstalling the app to see if that restores the... ⇲
 
Downloads issue

Unable to download Quran for offline use

Fix: Ensure that you have sufficient storage space on your device. If space is limited, try deleting unnecessary files or apps to free up space b... ⇲

Error when downloading content

Fix: Check your internet connection and ensure it is stable. If you are using mobile data, try switching to Wi-Fi for a more reliable connection.... ⇲
 
Compatibility issue

Tafsir only available as images

Fix: If you prefer text-based Tafsir, check if there are settings to switch between image and text formats. Some apps allow you to choose your pr... ⇲

Inconsistent performance across devices

Fix: Ensure that the app is updated to the latest version on all devices. Performance issues can often be resolved with updates that fix bugs and... ⇲
 
Permissions issue

Ayat requires unnecessary permissions

Fix: You can manage app permissions by going to Settings > Apps > Ayat > Permissions. Here, you can disable any permissions that you feel are unn... ⇲
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 what users are saying
Good experience
86.6%

Bad experience
10.0%

Neutral
3.3%

~ from our NLP analysis of 258,126 combined software ratings.

 Private Data Ayat collects from your Android
  1. read the contents of your USB storage
  2. view network connections
  3. full network access
  4. prevent device from sleeping