fix problems on Discord [android]

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—— Run into issues on Discord? Get help pending when official support gets back to you!

Discord - Talk, Play, Hang Out
Info:
company: Discord Inc.
: support@discord.com
: dis.gd
: 444 De Haro St #200, San Francisco, CA 94107, USA
Chat with our AI-based Discord Support
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Audio issue

audio quality is poor

Fix: 1. Check your internet connection. A slow connection can affect audio quality. 2. Go to User Settings > Voice & Video and adjust the input/o... ⇲

voice message feature lags

Fix: 1. Ensure your internet connection is stable. Switch to a stronger Wi-Fi network if possible. 2. Clear the app cache: Go to Settings > Apps... ⇲

music player closes when using app

Fix: 1. Check your device's settings to ensure that background app activity is allowed for Discord. 2. Restart the app to refresh its functionali... ⇲

Discord mutes other apps

Fix: 1. Go to User Settings > Voice & Video and check the 'Output Device' settings. Ensure it is set to the correct device. 2. Restart the app to... ⇲

call audio drops

Fix: 1. Check your internet connection. A weak connection can cause audio drops. 2. Restart the app to refresh the audio settings. OR 3. If th... ⇲
 
Crashes issue

Discord crashes frequently

Fix: 1. Clear the app cache: Go to Settings > Apps > Discord > Storage > Clear Cache. 2. Ensure your device has enough storage space. Delete unne... ⇲

Discord requires frequent restarts

Fix: 1. Clear the app cache: Go to Settings > Apps > Discord > Storage > Clear Cache. 2. Ensure your device has enough storage space. OR 3. Up... ⇲
 
Notifications issue

notifications not received

Fix: 1. Check your notification settings: Go to Settings > Apps > Discord > Notifications and ensure notifications are enabled. 2. Check in Disco... ⇲
 
Freezing issue

gallery tab gets stuck

Fix: 1. Clear the app cache: Go to Settings > Apps > Discord > Storage > Clear Cache. 2. Restart the app to refresh the interface. OR 3. If th... ⇲
 
Messages issue

messages fail to send

Fix: 1. Check your internet connection. A weak connection can prevent messages from sending. 2. Restart the app to refresh the connection. OR... ⇲

duplicate messages sent

Fix: 1. Check your internet connection. A weak connection can cause messages to resend. 2. Restart the app to refresh the messaging system. OR... ⇲

Discord does not allow sending pictures or videos

Fix: 1. Check your internet connection. A weak connection can prevent media from sending. 2. Ensure you have the necessary permissions enabled fo... ⇲
 
UI issue

UI elements go off-screen

Fix: 1. Restart the app to refresh the UI. 2. Check your device's display settings and ensure the screen resolution is set correctly. OR 3. If... ⇲

difficult to navigate UI

Fix: 1. Familiarize yourself with the layout by exploring the app settings and features. 2. Use the search function to quickly find channels or f... ⇲

call controls hard to access

Fix: 1. During a call, swipe up from the bottom of the screen to reveal call controls. 2. Ensure your device's screen is not in a low-power mode... ⇲

image previews render incorrectly

Fix: 1. Clear the app cache: Go to Settings > Apps > Discord > Storage > Clear Cache. 2. Ensure your internet connection is stable. OR 3. Rest... ⇲

emotes not selectable

Fix: 1. Restart the app to refresh the emote selection feature. 2. Ensure you are in a channel that allows emote usage. OR 3. If the issue per... ⇲

UI changes make it less intuitive

Fix: 1. Familiarize yourself with the new layout by exploring the app settings and features. 2. Check for any tutorials or guides available onlin... ⇲
 
Slow issue

Discord lags during GIF selection

Fix: 1. Clear the app cache: Go to Settings > Apps > Discord > Storage > Clear Cache. 2. Ensure your internet connection is stable. OR 3. Rest... ⇲

slow sending of messages

Fix: 1. Check your internet connection. A slow connection can delay message sending. 2. Restart the app to refresh the messaging system. OR 3.... ⇲
 
Glitches issue

keyboard glitches and disappears

Fix: 1. Restart the app to refresh the keyboard functionality. 2. Check for any updates in the Google Play Store and install them. OR 3. If th... ⇲
 
Battery issue

Discord drains battery quickly

Fix: 1. Go to Settings > Battery and check which apps are consuming the most power. Limit background activity for Discord if necessary. 2. Enable... ⇲
 
Screen issue

touch calibration issues

Fix: 1. Restart your device to recalibrate the touch screen. 2. Check for any software updates for your device that may improve touch sensitivity... ⇲
 
Account issue

inability to switch accounts

Fix: 1. Log out of your current account by going to User Settings > Log Out. 2. Once logged out, you can log in with a different account. OR 3... ⇲
 
Compatibility issue

Discord does not scale correctly

Fix: 1. Check your device's display settings and ensure the screen resolution is set correctly. 2. Restart the app to refresh the interface. OR... ⇲
 
Search issue

search bar glitches

Fix: 1. Clear the app cache: Go to Settings > Apps > Discord > Storage > Clear Cache. 2. Restart the app to refresh the search functionality. O... ⇲
 
Video issue

video calls freeze

Fix: 1. Check your internet connection. A weak connection can cause video calls to freeze. 2. Restart the app to refresh the video call functiona... ⇲
 
Bugs issue

Discord does not close properly

Fix: 1. Force stop the app: Go to Settings > Apps > Discord > Force Stop. 2. Restart your device to clear any lingering processes. OR 3. If th... ⇲
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 what users are saying
Good experience
51.2%

Bad experience
43.4%

Neutral
5.4%

~ from our NLP analysis of 5,877,967 combined software ratings.

 Private Data Discord collects from your Android
  1. read your contacts
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. send sticky broadcast
  10. allow Wi-Fi Multicast reception
  11. full network access
  12. change your audio settings
  13. run at startup
  14. draw over other apps
  15. control vibration
  16. prevent device from sleeping
  17. receive data from Internet

  Cost of Subscriptions
  1. $1.99 - $274.94 per item