fix problems on Pinterest [android]

—— Run into issues on Pinterest? Get help pending when official support gets back to you!

Info:

company: Pinterest

: help@pinterest.com

: help.pinterest.com

Chat with our AI-based Pinterest Support

🛠️ Common Pinterest Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Automatic feed refreshing

Fix: To manage automatic feed refreshing, try turning off background app refresh for Pinterest. Go to your device's 'Settings', select 'Apps', fi... ⇲

3% of users had this problem

Intrusive UI elements

Fix: To minimize the impact of intrusive UI elements, you can try switching to a different view mode. Tap on the 'Home' icon and select 'Followin... ⇲

17% of users had this problem

Bugs issue

Incorrect attribution of saved pins

Fix: If you notice incorrect attribution, you can manually edit the pin details. Tap on the pin, select the three dots (menu), and choose 'Edit P... ⇲

Broken pin saving functionality

Fix: If you are unable to save pins, first ensure that your app is updated to the latest version. If the issue persists, try clearing the app cac... ⇲

Inconsistent pin organization

Fix: To better organize your pins, create specific boards for different categories. Tap on your profile, select 'Boards', and then 'Create Board'... ⇲

Frequent error messages

Fix: To troubleshoot frequent error messages, first ensure that your app is updated. If it is, try clearing the app cache as mentioned earlier. T... ⇲

Audio issue

Audio issues with videos

Fix: If videos are playing without sound, check your device's volume settings and ensure that the app is not muted. You can also try restarting t... ⇲

Content issue

Low-quality AI-generated content

Fix: To avoid low-quality content, focus on following high-quality boards and users. You can search for popular creators in your areas of interes... ⇲

Ads issue

Overrun with ads

Fix: To reduce the number of ads you see, consider adjusting your interests in the app. Go to your profile, tap on the three dots (menu), select... ⇲

Excessive repetition of ads and pins

Fix: To reduce the repetition, try engaging more with the content you like. Save, like, or comment on pins that interest you. This can help the a... ⇲

Unusable due to ad saturation

Fix: If the app is unusable due to ads, consider using Pinterest in a web browser with an ad blocker, as mentioned earlier. This can significantl... ⇲

Network issue

Difficulty accessing source links

Fix: If you are having trouble accessing source links, try long-pressing the pin and selecting 'Open link' or 'Visit site'. This should take you... ⇲

Search issue

Poor search functionality

Fix: If search results are not satisfactory, try using more specific keywords or phrases. Adding additional descriptors can help refine your sear... ⇲

Customization issue

Limited size filtering for clothing

Fix: Currently, Pinterest has limited filtering options. To work around this, you can include size specifications in your search query, such as '... ⇲

UI issue

Buttons obstructing images

Fix: If buttons are obstructing images, try rotating your device to landscape mode. This can sometimes provide a better view and reduce obstructi... ⇲