fix problems on Sarku Japan [android]

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—— Run into issues on Sarku Japan? Get help pending when official support gets back to you!

Sarku Japan
Info:
company: Skoop!
: customerservice@sarkujapan.com
: www.sarkujapan.com
Chat with our AI-based Sarku Japan Support
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Network issue

Online ordering unavailable

Fix: Check if the app is up to date. Go to the Google Play Store, search for Sarku Japan, and see if there is an update available. If so, install... ⇲
 
Bugs issue

No order number assignment

Fix: After placing an order, check your email for a confirmation message that may contain your order number. If you do not receive an email, chec... ⇲

Limited promotional item error

Fix: Ensure that you are using the latest version of the app, as older versions may not support current promotions. Update the app through the Go... ⇲

Sarku Japan shows restaurant as closed

Fix: Verify the restaurant's operating hours by checking their official website or calling them directly. If the app is showing incorrect hours,... ⇲

Incomplete order upon pickup

Fix: Before leaving for pickup, double-check your order details in the app to ensure everything is correct. If something is missing, contact the... ⇲

No silverware or napkins included

Fix: When placing your order, look for an option to request silverware or napkins. If there is no option, consider adding a note in the special i... ⇲
 
Login issue

Login button disabled

Fix: Check if the app is up to date. If not, update it through the Google Play Store. Sometimes, older versions may have bugs that prevent certai... ⇲

Login issues on app and website

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Customization issue

Limited store selection

Fix: Check if your location settings are enabled and accurate. Go to Settings > Location and ensure it is turned on. The app may only show stores... ⇲

No customization options available

Fix: Check if the app has a 'Customize' button or section when selecting items. If it is not available, it may be a limitation of the app or the... ⇲

Limited store locations

Fix: Check if your location settings are enabled and accurate. Go to Settings > Location and ensure it is turned on. The app may only show stores... ⇲
 
Payments issue

Billing information entry issues

Fix: Double-check that all required fields are filled out correctly, including card number, expiration date, and CVV. Ensure there are no spaces... ⇲

Missing coupon at checkout

Fix: Ensure that the coupon code is entered correctly, including any special characters or case sensitivity. Double-check the expiration date of... ⇲

Coupon credit not applied

Fix: Double-check that the coupon code was entered correctly and that it meets all the requirements for use. Ensure that it has not expired. OR... ⇲
 
Loading issue

Sarku Japan refuses to load

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data. If the app still does not load, restart... ⇲
 
Freezing issue

Sarku Japan freezes after update

Fix: Force close the app by going to Settings > Apps > Sarku Japan > Force Stop. Then, restart the app to see if it resolves the freezing issue.... ⇲
 
Screen issue

Error screen during order placement

Fix: Check your internet connection to ensure it is stable. If the connection is good, try restarting the app and placing the order again. OR... ⇲
 
Updates issue

Sarku Japan under maintenance

Fix: If the app is under maintenance, check the official website or social media pages for any announcements regarding the maintenance schedule.... ⇲
 
Ads issue

Missing promotional offers

Fix: Ensure that you are using the latest version of the app, as older versions may not display current promotions. Update the app through the Go... ⇲
 
UI issue

Difficult to navigate QR code

Fix: Ensure that your camera is clean and that you are holding your device steady while scanning the QR code. If the app has a built-in QR scanne... ⇲

Unable to remove items from cart

Fix: Go to your cart and look for an 'Edit' or 'Remove' option next to the items. If you cannot find it, try refreshing the app or logging out an... ⇲
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 what users are saying
Bad experience
53.4%

Good experience
35.2%

Neutral
9.7%

~ from our NLP analysis of 298 combined software ratings.

 Private Data Sarku Japan collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping