—— Run into issues on Mood Tracker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure that the purchase was processed correctly. If the connection is stable, try logging out of the app... ⇲
Fix: Go to the app settings and ensure that notifications are enabled. Check your device's notification settings as well to confirm that notifica... ⇲
Fix: Ensure that you are navigating to the correct section of the app. Look for a 'History' or 'Entries' tab within the Gratitude Journal feature... ⇲
Fix: Check if there is a filter option in the calendar view that allows you to display completed habits. Sometimes, apps have settings that let y... ⇲
Fix: Make it a habit to manually save your progress before exiting the app. Look for a 'Save' button or option within the app to ensure your data... ⇲
Fix: Take some time to explore the app's settings and features at your own pace. Familiarizing yourself with the app can help reduce the feeling... ⇲
Fix: Explore the app settings to see if there are options to change themes or layouts. Some apps offer different visual styles that may be more s... ⇲
Fix: Check if you are using the latest version of the app. If not, update it through the Google Play Store. Sometimes, features like custom habit... ⇲
Fix: Check if there is an option to upload your own images for activities. Some apps allow users to customize their experience by adding personal... ⇲
Fix: Look for an option in the app settings to disable or customize the daily rewards feature. Many apps allow users to adjust notification prefe... ⇲
Fix: Review the app's features to see if there are any free alternatives or workarounds for adding habits. Some apps allow you to delete old habi... ⇲
Fix: Check the app settings to see if there is an option to link or sync with the sister app. Sometimes, synchronization requires manual activati... ⇲
Fix: If you are seeking a refund, check the app store's refund policy and follow the steps outlined there. Usually, you can request a refund dire... ⇲
Fix: Check if there is an option to purchase an ad-free version of the app. Many apps offer a premium subscription that removes ads. OR If pur... ⇲
Fix: Restart the app to see if this resolves the issue with the heart meter. Sometimes, a simple restart can fix minor glitches. OR Check for... ⇲
Fix: Try clearing the app's cache and data. Go to Settings > Apps > Mood Tracker > Storage > Clear Cache and Clear Data. This can help resolve is... ⇲
Fix: Check if there is an option to back up your data within the app settings. Some apps allow you to export your data to a file or sync with clo... ⇲