fix problems on Careem [android]

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—— Run into issues on Careem? Get help pending when official support gets back to you!

Careem – rides, food & more
Info:
company: Careem
: go@careem.com
: www.careem.com
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Account issue

Account deactivation without explanation

Fix: Review the app's terms of service to ensure compliance. If you believe your account was deactivated in error, try logging in again after a f... ⇲
 
Payments issue

Inaccurate pricing after ride completion

Fix: Always check the fare estimate before confirming your ride. If the final price is significantly different, take a screenshot of the fare est... ⇲

Unresolved payment issues

Fix: Check your payment method in the app to ensure it is valid and has sufficient funds. If there are issues, try removing and re-adding your pa... ⇲

Inconsistent fare calculations

Fix: Always check the fare estimate before confirming your ride. If you notice inconsistencies, document them and report through the app's help f... ⇲
 
Slow issue

Careem bloat and performance issues

Fix: Regularly clear the app cache to improve performance. Go to your device settings, find the Careem app, and select 'Clear Cache'. This can he... ⇲
 
Bugs issue

Driver no-shows and cancellations

Fix: If a driver cancels, try to request another ride immediately. You can also check the driver’s rating before accepting a ride to gauge reliab... ⇲

Poor navigation leading to longer routes

Fix: Before starting your ride, check the route suggested by the app against a map service like Google Maps to ensure it is the most efficient ro... ⇲
 
Updates issue

Inability to update drop-off location

Fix: If you need to change the drop-off location after a ride has been confirmed, try to communicate directly with the driver through the app's c... ⇲
 
Settings issue

Difficulties canceling subscriptions

Fix: To cancel a subscription, navigate to the 'Account' section in the app, find 'Subscriptions', and follow the prompts to cancel. Make sure to... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure your device's operating system is up to date, as compatibility issues can cause crashes. Check for updates in your device settings.... ⇲
 
Loading issue

Delayed delivery times

Fix: If you are experiencing delays, check the app for real-time updates on your delivery status. This can provide insight into any issues affect... ⇲
 
Support issue

Food delivery service negligence

Fix: If your food delivery is late or incorrect, use the in-app support feature to report the issue immediately. Provide details and photos if ne... ⇲

Lack of responsive customer support

Fix: Utilize the in-app help section for common issues, as this can sometimes provide quicker solutions than waiting for a response from customer... ⇲

Rude drivers and poor driving behavior

Fix: If you encounter a rude driver, use the in-app rating system to provide feedback on your experience. This can help improve service quality.... ⇲
 
Glitches issue

Glitching and inaccurate driver arrival times

Fix: Refresh the app or restart your device to see if this resolves any glitches. Sometimes, a simple reset can fix temporary issues. OR If yo... ⇲
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 what users are saying
Good experience
82.7%

Bad experience
14.7%

Neutral
2.6%

~ from our NLP analysis of 1,348,193 combined software ratings.

 Private Data Careem collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. full network access
  12. change your audio settings
  13. control Near Field Communication
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. receive data from Internet