Fix AmpUp errors on android

  20725 Valley Green Dr. Cupertino, CA 95014 USA
I have a problem with AmpUp
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Crashes
App crashes upon opening

🛠️ Clear the app cache by going to Settings > Apps > AmpUp > Storage > Clear Cache. Then try reopening... show fix »
App crashes upon opening

🛠️ Clear the app's cache by going to your device's Settings > Apps > AmpUp > Storage > Clear Cache. Thi... show fix »
 
UI
App does not show charge session details

🛠️ Check your internet connection to ensure it is stable, as poor connectivity can prevent session deta... show fix »
Unable to leave reviews for charging stations

🛠️ Ensure you are logged into your account, as some features may be restricted to logged-in users. OR... show fix »
App design is unintuitive

🛠️ Familiarize yourself with the app by exploring all its features and settings to better understand it... show fix »
App does not show charge session details

🛠️ Check your internet connection to ensure the app can retrieve data. Switch between Wi-Fi and mobile... show fix »
Unable to leave reviews for charging stations

🛠️ Ensure you are logged into your account in the app. Check if there are any updates available for the... show fix »
App design is unintuitive

🛠️ Familiarize yourself with the app by exploring all its features and settings. Look for a help or tut... show fix »
App does not have a web interface

🛠️ Use the app on your mobile device for all functionalities. If you need to access information on a la... show fix »
 
Bugs
Inaccurate mileage estimates

🛠️ Verify that your vehicle's mileage settings are correctly configured in the app. Adjust them if nece... show fix »
Charger works infrequently

🛠️ Test the charger with a different vehicle to determine if the issue is with the charger or your vehi... show fix »
QR codes on chargers may be switched

🛠️ Manually enter the charging station ID in the app if the QR code does not work to ensure you connect... show fix »
Charger maintenance is poor

🛠️ Report any maintenance issues through the app if there is a feature for reporting problems with char... show fix »
Difficulties in scanning QR codes

🛠️ Ensure that the camera lens is clean and that you are holding the device steady while scanning the c... show fix »
Charger often does not detect vehicle

🛠️ Check the connection between the charger and your vehicle. Ensure that the charger is properly plugg... show fix »
Inaccurate mileage estimates

🛠️ Verify that your vehicle's settings in the app are correctly configured, including the make, model,... show fix »
Charger works infrequently

🛠️ Test the charger with a different vehicle to determine if the issue is with the charger or your vehi... show fix »
Charger output power inconsistent

🛠️ Check the charger's specifications to ensure it matches your vehicle's requirements. If the charger... show fix »
QR codes on chargers may be switched

🛠️ If you encounter a QR code that does not match the charger, try manually entering the charger ID in... show fix »
Charging stations often non-functional

🛠️ Check the app for user-reported issues with specific charging stations before heading out. Look for... show fix »
 
Permissions
App fails if location access is denied

🛠️ Go to your device settings and enable location access for the AmpUp app to ensure it functions prope... show fix »
App fails if location access is denied

🛠️ Go to your device's Settings > Apps > AmpUp > Permissions and enable location access for the app to... show fix »
 
Registration
Sign up button in app does nothing

🛠️ Check for any pending app updates in the Google Play Store and install them, as updates may fix bugs... show fix »
Sign up button in app does nothing

🛠️ Check if the app requires any permissions that are currently denied. Go to Settings > Apps > AmpUp >... show fix »
 
Payments
Hidden fees not disclosed upfront

🛠️ Review the app's pricing section or terms of service to understand all potential fees before startin... show fix »
Wallet balance discrepancies

🛠️ Check your transaction history in the app to identify any recent charges that may explain the discre... show fix »
Charging initiation fails despite correct payment

🛠️ Double-check that your payment method is valid and has sufficient funds before attempting to charge... show fix »
Charging session continues billing after stopped

🛠️ Ensure that you manually stop the charging session in the app before disconnecting the charger. Look... show fix »
Hidden fees not disclosed upfront

🛠️ Review the app's pricing section carefully before starting a charging session to understand all pote... show fix »
Wallet balance discrepancies

🛠️ Check your transaction history in the app to identify any recent charges or refunds that may explain... show fix »
Charging initiation fails despite correct payment

🛠️ Double-check that your payment method is valid and has sufficient funds. Update your payment informa... show fix »
 
Freezing
App freezes for extended periods

🛠️ Close other apps running in the background to free up memory and improve performance. OR Restart... show fix »
App freezes for extended periods

🛠️ Close the app completely and restart it. If it continues to freeze, clear the app's cache as mention... show fix »
 
Support
Customer support is unhelpful

🛠️ Look for community forums or user groups where you can share experiences and solutions with other us... show fix »
Customer support is unhelpful

🛠️ Look for user forums or community groups where other users share solutions and experiences. This can... show fix »
 
Privacy
App requires unnecessary information

🛠️ Review the app's privacy settings to see if you can limit the information shared without affecting f... show fix »
App requires excessive information to use

🛠️ Review the app's privacy policy to understand why certain information is required and see if you can... show fix »
 
Updates
App does not function properly after updates

🛠️ Clear the app cache after an update to remove any old data that may conflict with the new version.... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
ampUp
Email:
  tech@ampup.io
Website:
🌐 www.ampup.io
Terms/Privacy:
⚔️ https://ampup.io/privacy/
 Private Data AmpUp collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. full network access
  9. run at startup
  10. draw over other apps
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet

 Breakdown of Software Ratings
Negative experience
48.0%

Positive experience
43.4%

Neutral
5.3%

~ from our NLP analysis of 152 combined software ratings.