fix problems on IDOLCHAMP [android]

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—— Run into issues on IDOLCHAMP? Get help pending when official support gets back to you!

IDOLCHAMP
Info:
company: MBCPLUS
: mbcplus@mbcplus.com
: www.idolchamp.co.kr
: 경기도 고양시 일산동구 호수로 596, MBC드림센터
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Crashes issue

IDOLCHAMP crashes during voting

Fix: Free up device memory by closing other apps running in the background. This can help improve performance during voting. OR Reinstall the... ⇲
 
Gameplay issue

inability to collect hearts and stars

Fix: Log out of your account and log back in. This can refresh your account data and allow you to collect rewards. OR Check for any pending up... ⇲

constant rule changes

Fix: Stay updated with the app's official announcements or community forums to understand the latest rules and changes. OR Keep a personal log... ⇲

limited attempts for roulette

Fix: Save your attempts for times when you can play without interruptions, maximizing your chances of winning. OR Participate in events or pro... ⇲
 
Network issue

errors when using mobile data

Fix: Switch to Wi-Fi if possible, as mobile data may have restrictions or lower speeds that affect app performance. OR Reset your network sett... ⇲
 
Bugs issue

attendance stamps erased

Fix: Check if your device's date and time settings are correct. Incorrect settings can affect attendance tracking. OR Clear the app cache as m... ⇲

no rewards for completed offers

Fix: Double-check the requirements for the offers to ensure they were completed correctly. Sometimes, small details can affect reward eligibility... ⇲

lagging during voting events

Fix: Close all other applications to free up system resources, which can help reduce lag during voting. OR Consider using a device with better... ⇲

inconsistent heart collection

Fix: Ensure you are following the correct procedures for collecting hearts, as missing steps can lead to inconsistencies. OR Regularly check f... ⇲

no points counted after crashes

Fix: Keep a record of your points before a crash, so you can track discrepancies and adjust your expectations accordingly. OR Try to avoid mul... ⇲
 
Ads issue

difficulty closing ads

Fix: Try tapping the back button on your device instead of the close button on the ad, as this may work more effectively. OR If the ad does no... ⇲
 
Slow issue

slow loading times during high traffic

Fix: Try using the app during off-peak hours when traffic is lower, which may improve loading times. OR Clear the app cache to help speed up l... ⇲
 
Freezing issue

IDOLCHAMP freezes

Fix: Force close the app and restart it to clear any temporary freezes. Go to Settings > Apps > IDOLCHAMP > Force Stop. OR Check your device s... ⇲
 
UI issue

broken exit button

Fix: Use the back button on your device to exit the app instead of the exit button within the app. OR If the app is unresponsive, force close... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
55.7%

Bad experience
36.3%

Neutral
7.8%

~ from our NLP analysis of 47,854 combined software ratings.

 Private Data IDOLCHAMP collects from your Android
  1. view Wi-Fi connections
  2. view network connections
  3. full network access
  4. run at startup
  5. control vibration
  6. prevent device from sleeping
  7. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $164.99 per item