fix problems on PicCollage [android]

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—— Run into issues on PicCollage? Get help pending when official support gets back to you!

PicCollage: Photo Grid Editor
Info:
company: Cardinal Blue Software, Inc.
: support@piccollage.com
: pic-collage.com
: P.O. Box 390677 Mountain View, CA94039 USA
Chat with our AI-based PicCollage Support
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Syncing issue

progress on collages is lost

Fix: 1. Save your work frequently: Make it a habit to save your collage progress regularly by tapping the save icon. This can prevent loss of wor... ⇲
 
Payments issue

difficult to cancel free trial

Fix: 1. Navigate to your Google Play account: Open the Google Play Store, tap on your profile icon, select 'Payments & subscriptions', then 'Subs... ⇲

high subscription cost

Fix: 1. Look for discounts: Keep an eye out for promotional offers or discounts on subscriptions, especially during holidays or special events.... ⇲
 
UI issue

alignment of photos is too sensitive

Fix: 1. Use grid lines: Enable grid lines in the app settings to help with photo alignment. This can provide visual guides for better placement.... ⇲

grid snapping prevents exact positioning

Fix: 1. Disable grid snapping: Look for an option in the app settings to turn off grid snapping. This will allow you to place photos freely witho... ⇲

locked backgrounds not easily accessible

Fix: 1. Explore app settings: Check if there are options to unlock backgrounds through in-app purchases or by completing certain tasks. 2. Use a... ⇲

difficult text box resizing

Fix: 1. Use pinch-to-zoom: When resizing text boxes, use pinch-to-zoom gestures for more precise control over the size. 2. Adjust text settings:... ⇲
 
Ads issue

repeated ads after image selection

Fix: 1. Upgrade to a premium version: If available, consider subscribing to a premium version of PicCollage that may offer an ad-free experience.... ⇲
 
Screen issue

touch screen issues when moving photos

Fix: 1. Clean your screen: Ensure your device's screen is clean and free from smudges, as this can affect touch sensitivity. Use a microfiber clo... ⇲
 
Backup issue

missing collages after device upgrade

Fix: 1. Check for backups: If you have previously backed up your device, restore your collages from the backup. Go to Settings > System > Backup... ⇲

no backup for Android

Fix: 1. Manually save collages: Regularly save your collages to your device's gallery or cloud storage to ensure you have backups. 2. Use third-... ⇲
 
Customization issue

limited photo edit options

Fix: 1. Use external photo editing apps: Consider using other photo editing apps to edit your images before importing them into PicCollage. Apps... ⇲

limited background and sticker options

Fix: 1. Explore third-party resources: Look for websites or apps that offer free backgrounds and stickers that you can download and import into P... ⇲

no easy way to choose screen-size background

Fix: 1. Manually adjust background size: After selecting a background, manually resize it to fit your screen dimensions. Use pinch-to-zoom and dr... ⇲
 
Bugs issue

text function separates words

Fix: 1. Adjust text box settings: Check if there are options in the text settings to adjust spacing or alignment. This may help keep words togeth... ⇲
 
Support issue

lack of response from tech support

Fix: 1. Check FAQs and forums: Look for user forums or FAQs related to PicCollage. Often, other users may have experienced similar issues and fou... ⇲
 
Slow issue

jittery and laggy performance

Fix: 1. Close background apps: Ensure that other apps are closed to free up system resources. Use the recent apps button to swipe away unused app... ⇲
 
Compatibility issue

inconsistent features between iOS and Android

Fix: 1. Familiarize yourself with available features: Take time to explore the features available on your Android version and adapt your usage ac... ⇲
 
Search issue

no library for abbreviations in search

Fix: 1. Use full terms: When searching for stickers or backgrounds, try using full terms instead of abbreviations to improve search results. 2.... ⇲
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 what users are saying
Good experience
95.2%

Bad experience
2.4%

Neutral
2.3%

~ from our NLP analysis of 1,822,648 combined software ratings.

 Private Data PicCollage collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $59.99 per item