fix problems on SONIC Drive-In [android]

—— Run into issues on SONIC Drive-In? Get help pending when official support gets back to you!

SONIC Drive-In - Order Online

Info:

company: Sonic Industries Services, Inc.

: app.feedback@sonicdrivein.com

: www.sonicdrivein.com

Chat with our AI-based SONIC Drive-In Support

🛠️ Common SONIC Drive-In Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

SONIC Drive-In is extremely slow

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > SONIC Drive-In > Storage > Clear Cache. This can help improve the app's perfor... ⇲

Frequent crashes

Fix: 1. Update the app: Go to the Google Play Store, search for SONIC Drive-In, and check if an update is available. Updating can fix bugs that c... ⇲

UI issue

Location selection issues

Fix: 1. Enable location services: Go to your device's Settings > Location and ensure that location services are turned on for the SONIC Drive-In... ⇲

Menu items missing

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the menu items. OR 2. Check for updates: Ensure that you have the l... ⇲

Inability to cancel orders quickly

Fix: 1. Check the order status: Go to your order history and see if there is an option to cancel the order before it is processed. OR 2. Use t... ⇲

Unresponsive interface

Fix: 1. Restart your device: A simple restart can often resolve issues with unresponsive apps. OR 2. Clear app cache: Go to Settings > Apps >... ⇲

Inconsistent login experience

Fix: 1. Reset your password: If you're having trouble logging in, try resetting your password through the app or website to ensure you're using t... ⇲

Frequent logout problems

Fix: 1. Stay logged in: Check the 'Stay logged in' option when logging in to prevent frequent logouts. OR 2. Clear app data: Go to Settings >... ⇲

Payments issue

Payment processing errors

Fix: 1. Check your payment method: Ensure that your credit/debit card information is correct and that your card is not expired. OR 2. Try a di... ⇲

Settings issue

SONIC Drive-In does not remember favorite locations

Fix: 1. Save your favorite locations again: Go to the location settings in the app and re-save your favorite locations to see if they are retaine... ⇲

Bugs issue

Technical difficulties during checkout

Fix: 1. Review your order: Double-check your order details to ensure everything is correct before proceeding to checkout. OR 2. Restart the ap... ⇲

Order confirmation issues

Fix: 1. Check your email: Ensure that the email address linked to your account is correct and check your spam folder for confirmation emails. O... ⇲

Order sent to wrong location

Fix: 1. Double-check your location: Before placing an order, ensure that the selected location is correct in the app. OR 2. Contact customer s... ⇲

Network issue

GPS functionality is unreliable

Fix: 1. Calibrate your GPS: Go to your device's location settings and calibrate your GPS to improve accuracy. OR 2. Use Wi-Fi for location: If... ⇲

Slow issue

SONIC Drive-In lags significantly

Fix: 1. Close background apps: Close any other apps running in the background to free up resources for the SONIC Drive-In app. OR 2. Reinstall... ⇲

Support issue

Difficulties in contacting customer service

Fix: 1. Use the in-app support feature: Look for a help or support section within the app that may provide FAQs or contact options. OR 2. Chec... ⇲

Compatibility issue

SONIC Drive-In does not support delivery

Fix: 1. Check for delivery options: Ensure that your location is eligible for delivery by checking the app or website for delivery service areas.... ⇲

Freezing issue