Fix Tophy errors on android

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Show Fixed Issues
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25 problems reported in the past 24 hours

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Feedback
Limited feedback option

🛠️ Utilize the existing feedback options within the app. Navigate to the settings or help section of th... show fix »
 
Network
Connection issues with toys

🛠️ Ensure that your Bluetooth is enabled and that the toys are within the recommended range. Sometimes,... show fix »
Unable to connect on mobile data

🛠️ Check your mobile data settings. Ensure that mobile data is enabled and that the Tophy app has permi... show fix »
 
Availability
Reduced toy availability

🛠️ Check for any updates or announcements from Tophy regarding toy availability. Sometimes, certain toy... show fix »
 
Uploads
Photo upload issues

🛠️ Check your internet connection. Ensure you are connected to a stable Wi-Fi or mobile data network be... show fix »
 
Crashes
Crashes when toy is connected

🛠️ Ensure that both the app and the toy firmware are updated to the latest versions. Check the manufact... show fix »
App crashes on startup

🛠️ Clear the app cache and data. Go to Settings > Apps > Tophy > Storage > Clear Cache and then Clear D... show fix »
 
Notifications
No background notifications

🛠️ Ensure that background data is enabled for the Tophy app. Go to Settings > Apps > Tophy > Data Usage... show fix »
Inconsistent notifications

🛠️ Check your notification settings within the app. Go to Settings > Notifications and ensure that all... show fix »
 
Slow
Increased lag during use

🛠️ Close any background apps that may be consuming resources. Go to your recent apps menu and swipe awa... show fix »
 
Customization
Moments feature lacks sorting

🛠️ Check if there are any settings within the Moments feature that allow you to sort or filter the cont... show fix »
 
Security
High number of fake profiles

🛠️ Be cautious when interacting with new profiles. Look for verified badges or indicators that suggest... show fix »
Frequent scams and content selling

🛠️ Be cautious when interacting with users who promote products or services. Avoid sharing personal inf... show fix »
 
Verification
No verification process for users

🛠️ Be vigilant about the profiles you interact with. Look for signs of authenticity, such as profile co... show fix »
 
Settings
Gender details cannot be changed

🛠️ Check the app settings to see if there is an option to edit your profile information. Sometimes, the... show fix »
 
UI
New layout is confusing

🛠️ Take some time to explore the new layout. Familiarize yourself with the new features and where they... show fix »
 
Search
Lack of filtering options for users

🛠️ Explore the app settings to see if there are any filtering options available. Sometimes, these featu... show fix »
 
Messages
Conversations deleted unexpectedly

🛠️ Check if there is an option to archive conversations instead of deleting them. This can help prevent... show fix »
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 Contact Support
Developer:
Tophy
Email:
  support@tophy.com
Website:
🌐 www.tophy.com
Terms/Privacy:
⚔️ https://dpgcdn.tophy.com/oss3/dpg/privacy/Tophy-PrivacyPolicy.html
 Private Data Tophy collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. access USB storage filesystem
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. read battery statistics
  12. pair with Bluetooth devices
  13. access Bluetooth settings
  14. full network access
  15. change your audio settings
  16. reorder running apps
  17. draw over other apps
  18. control vibration
  19. prevent device from sleeping
  20. modify system settings
  21. bind to an accessibility service
  22. receive data from Internet

 Breakdown of Software Ratings
Positive experience
67.4%

Negative experience
24.2%

Neutral
6.8%

~ from our NLP analysis of 604 combined software ratings.
  Cost of Subscriptions
  1. $3.99 - $99.99 per item