fix problems on Soul Knight [android]

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—— Run into issues on Soul Knight? Get help pending when official support gets back to you!

Soul Knight
Info:
company: ChillyRoom
: info@chillyroom.games
: www.chillyroom.com
: Tianjing Mansion (F3.8), 6 Tairan 5 Road, Futian District, Shenzhen, China
Chat with our AI-based Soul Knight Support
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Crashes issue

Game crashes frequently

Fix: Clear the app cache by going to Settings > Apps > Soul Knight > Storage > Clear Cache. This can help resolve temporary issues. OR Ensure... ⇲

Soul Knight closes unexpectedly

Fix: Update the app to the latest version, as updates often fix bugs that cause crashes. OR Reinstall the app. Uninstall it from your device a... ⇲

Cannot choose character before app closes

Fix: Try to select your character quickly after launching the app to avoid the app closing. If it continues, consider reinstalling the app. OR... ⇲
 
Slow issue

Laggy performance

Fix: Lower the graphics settings in the game options to reduce the load on your device's processor and improve performance. OR Close other bac... ⇲
 
Syncing issue

Lost progress and save data

Fix: Regularly back up your game data using cloud save options if available, or manually save your progress if the game allows it. OR Check if... ⇲

Inconsistent cloud save functionality

Fix: Ensure that you are connected to a stable internet connection when trying to save or load your game to avoid issues with cloud saves. OR... ⇲

Lost progress after updates

Fix: Regularly back up your game data using cloud save options if available, or manually save your progress in a separate file if the game allows... ⇲

Issues with cloud save functionality

Fix: Ensure you are connected to a stable internet connection when trying to save or load from the cloud. OR Check the game settings to see if... ⇲
 
Payments issue

Inability to restore purchases

Fix: Ensure you are logged into the same account that made the original purchase. Sometimes purchases are tied to specific accounts. OR Check... ⇲
 
Gameplay issue

Interruptions during gameplay

Fix: Turn on 'Do Not Disturb' mode on your device to prevent notifications from interrupting your gameplay. OR Close any apps that may send no... ⇲

Seasonal game modes are hit or miss

Fix: Stay updated with game announcements and community discussions to know when new modes are released and how to best engage with them. OR P... ⇲

Game interrupts combat with dialogue

Fix: Look for an option in the settings to disable dialogue or cutscenes during combat, if available. OR Try to complete levels or missions wi... ⇲

Seasonal game modes are inconsistent

Fix: Keep an eye on official announcements or community forums for updates on seasonal modes and their availability. OR Engage with the game c... ⇲
 
Compatibility issue

High processing power required

Fix: Check if your device meets the minimum system requirements for the game. If not, consider upgrading your device or optimizing its performanc... ⇲
 
Video issue

Graphics quality issues

Fix: Adjust the graphics settings in the game to a lower quality to see if that resolves the issue. OR Update your device's operating system a... ⇲

Graphics quality cannot be adjusted

Fix: Check the game settings for any hidden options related to graphics or performance that may not be immediately visible. OR If the game doe... ⇲
 
Audio issue

Music playback interference

Fix: Check the in-game audio settings to ensure that music and sound effects are properly configured and not conflicting with other apps. OR C... ⇲
 
Customization issue

Limited character unlock options

Fix: Engage in community forums or guides to find out if there are hidden methods or challenges to unlock more characters. OR Focus on complet... ⇲

Limited unlockable characters with in-game currency

Fix: Focus on completing daily challenges or events that may offer additional currency or character unlocks. OR Participate in community event... ⇲
 
UI issue

Frustrating user experience

Fix: Familiarize yourself with the game controls and mechanics through tutorials or guides to improve your gameplay experience. OR Take breaks... ⇲
 
Glitches issue

Game resets when using music apps

Fix: Close any music apps before launching Soul Knight to prevent conflicts that may cause the game to reset. OR Try using a different music a... ⇲

Co-op mode can be glitchy

Fix: Ensure all players have a stable internet connection and are using the same version of the game to minimize glitches. OR Try restarting t... ⇲
 
Ads issue

Ads are intrusive in some modes

Fix: Look for an option in the settings to disable ads or purchase an ad-free version if available. OR Try playing in airplane mode if the gam... ⇲
 
Privacy issue

Character art may be inappropriate

Fix: Check the game settings for any content filters that may help adjust the visibility of certain character art. OR Consider discussing your... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.6%

Bad experience
8.5%

Neutral
3.8%

~ from our NLP analysis of 1,656,673 combined software ratings.

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 Private Data Soul Knight collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. allow Wi-Fi Multicast reception
  6. full network access
  7. control vibration
  8. prevent device from sleeping

  Cost of Subscriptions
  1. $0.99 - $11.99 per item