fix problems on Stats Royale [android]

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—— Run into issues on Stats Royale ? Get help pending when official support gets back to you!

Stats Royale for Clash Royale
Info:
company: Overwolf Ltd
: support@overwolf.com
: statsroyale.com
: 40 Tuval, Ramat Gan, 52522, Israel
Chat with our AI-based Stats Royale Support
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Loading issue

Profile data often fails to load

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if it resolve... ⇲
 
Bugs issue

Deck win rates not accurately displayed

Fix: 1. Refresh data: Try pulling down on the screen to refresh the data in the app. This can help update the win rates. 2. Check for updates: E... ⇲

Inability to track individual card win rates

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may introduce new features for tracking card win rates.... ⇲

Stats Royale does not show decks for higher arenas

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include additional features for higher arenas. 2. Explo... ⇲

Bugs prevent access to personal stats

Fix: 1. Clear app cache: Go to Settings > Apps > Stats Royale > Storage > Clear Cache to remove any corrupted data that may be causing bugs. 2.... ⇲
 
UI issue

New UI is unintuitive

Fix: 1. Explore the app: Spend some time navigating through the new UI to familiarize yourself with the layout and features. 2. Look for tutoria... ⇲

Visual issues with images and layout

Fix: 1. Restart the app: Close Stats Royale completely and reopen it to refresh the visuals. 2. Check device settings: Ensure your device's disp... ⇲

Widget does not display information

Fix: 1. Refresh the widget: Remove the widget from your home screen and then re-add it to see if it starts displaying information. 2. Check app... ⇲
 
Updates issue

Chest order not visible after update

Fix: 1. Restart the app: Close and reopen Stats Royale to see if the chest order reappears. 2. Check for updates: Ensure you have the latest ver... ⇲
 
Slow issue

Slow retrieval of player data

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if it improves retri... ⇲
 
Ads issue

No option to purchase ad-free version

Fix: 1. Use ad-blocking features: Consider using a browser with ad-blocking capabilities if you are accessing Stats Royale through a web interfac... ⇲
 
Network issue

Stats Royale sometimes shows white screen with no connection

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if it resolves the i... ⇲
 
Search issue

Difficulty in finding specific player profiles

Fix: 1. Use search function: Utilize the search feature within the app to find specific player profiles. 2. Check spelling: Ensure you are enter... ⇲
 
Gameplay issue

Lack of deck strategy information

Fix: 1. Explore community resources: Look for online forums, YouTube channels, or websites that provide deck strategies and guides. 2. Experimen... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
74.6%

Bad experience
19.6%

Neutral
5.7%

~ from our NLP analysis of 118,483 combined software ratings.

 Private Data Stats Royale collects from your Android
  1. view Wi-Fi connections
  2. view network connections
  3. full network access
  4. run at startup
  5. control vibration
  6. prevent device from sleeping
  7. set an alarm

  Cost of Subscriptions
  1. $2.99 - $24.99 per item